Wiki Management: A Revolutionary New Model for a Rapidly Changing and Collaborative World

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9780814433089: Wiki Management: A Revolutionary New Model for a Rapidly Changing and Collaborative World

We now live in a “wiki” world where mass collaboration is not only possible—it’s often the best solution. Conventional management thought assumes that command-and-control is the most effective way to organize the efforts of large numbers of people, but rapid change and increasing complexity have rendered that model obsolete. As a result, most managers today lack the skills and knowledge needed to succeed in an age when networks are proving smarter and faster than hierarchies. Designing organizations for mass collaboration demands a new and very different model—wiki management.

Featuring enlightening examples from forward-thinking companies including Google, Whole Foods, Linux, and Wikipedia, Wiki Management outlines the revolutionary but necessary steps companies must take to:

• Leverage their collective intelligence

• Effectively integrate diverse points of view

• Transition leaders from the role of “boss” to that of facilitator

• Make “delighting customers” more important than pleasing superiors

• Achieve a shared and actionable understanding of the key drivers of business success

The power of networks is dramatically reshaping both the work we do—and the way we work. This groundbreaking book reveals what it takes to succeed in this fast-paced and exciting business environment.

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L'autore:

ROD COLLINS is the Director of Innovation at Optimity Advisors, a national management consulting firm, and a leading expert on the next generation of business management.

Dalla quarta di copertina:

Management, as most of us know it, is a highly structured hierarchy designed to coordinate the tasks and activities of large numbers of workers. But with the advent of the Digital Revolution, the business landscape has been radically transformed by the unprecedented combination of three developments: accelerating change, escalating complexity, and ubiquitous connectivity. In a world where mass collaboration has created entirely new ways of working together, our nineteenth-century management model, built around centralized decision-making and a sharp divide between workers and managers, has revealed itself to be inadequate to the job.

A new breed of companies and managers is leading a paradigm shift, favoring the values of serendipity, self-organization, emergence, simple rules, and transparency. Containing real world examples and case studies of how the best, most limber organizations are mastering the unprecedented challenges of our fast-changing world, Wiki Management presents you with a set of fifty specific practices you can use to:

• Leverage your organization’s collective intelligence

• Effectively integrate diverse points of view within your company

• Transition leaders from the role of “bosses” to that of facilitators

• Prioritize “delighting customers” over pleasing superiors

• Achieve a shared and actionable understanding of the key drivers of business success

How did Google revolutionize the practice of management with a 60-to-1 ratio of employees to supervisors, open conversations, and a strategic horizon limited to 90 days? What has Zappo’s done to transform its customer call center into a model of memorable and remarkable service? How has Whole Foods made its system of hiring smarter through a system of peer review? Through accounts of well known organizations as well as author Rod Collins’s experience leading a highly effective collaborative network within the deeply entrenched hierarchy of a larger, more traditional organization, this book introduces you to a new management vocabulary describing the innovative tools of 21st century business: serendipity, emergence, collective intelligence, shared understanding, simple rules, and self-organization.

A fast-changing world isn’t necessarily unmanageable—it just needs to be managed differently. Inspiring and filled with practical methodologies for today’s business environment, Wiki Management gives you the tools you and your organization need to thrive in our fast-moving, thrillingly collaborative world.

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Collins, Rod
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ISBN 10: 0814433081 ISBN 13: 9780814433089
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Descrizione libro AMACOM. Hardcover. Condizione libro: New. 0814433081 Never read - may have minor wear on cover from being on a retail shelf. Codice libro della libreria 2016005660

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Descrizione libro Amacom, United States, 2014. Hardback. Condizione libro: New. 229 x 152 mm. Language: English . Brand New Book. We now live in a wiki world where mass collaboration is not only possible - it s often the best solution. Conventional management thought assumes that command - and - control is the most effective way to organize the efforts of large numbers of people, but rapid change and increasing complexity have rendered that model obsolete. As a result, most managers today lack the skills and knowledge needed to succeed in an age when networks are proving smarter and faster than hierarchies. Designing organizations for mass collaboration demands a new and very different model-wiki management. Featuring enlightening examples from forward-thinking companies including Google, Whole Foods, Linux, and Wikipedia, Wiki Management outlines the revolutionary but necessary steps companies must take to: leverage their collective intelligence; effectively integrate diverse points of view; transition leaders from the role of boss to that of facilitator; make delighting customers more important than pleasing superiors; and achieve a shared and actionable understanding of the key drivers of business success. The power of networks is dramatically reshaping both the work we do-and the way we work. This groundbreaking book reveals what it takes to succeed in this fast-paced and exciting business environment. Codice libro della libreria AA39780814433089

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Descrizione libro Amacom, United States, 2014. Hardback. Condizione libro: New. 229 x 152 mm. Language: English . Brand New Book. We now live in a wiki world where mass collaboration is not only possible - it s often the best solution. Conventional management thought assumes that command - and - control is the most effective way to organize the efforts of large numbers of people, but rapid change and increasing complexity have rendered that model obsolete. As a result, most managers today lack the skills and knowledge needed to succeed in an age when networks are proving smarter and faster than hierarchies. Designing organizations for mass collaboration demands a new and very different model-wiki management. Featuring enlightening examples from forward-thinking companies including Google, Whole Foods, Linux, and Wikipedia, Wiki Management outlines the revolutionary but necessary steps companies must take to: leverage their collective intelligence; effectively integrate diverse points of view; transition leaders from the role of boss to that of facilitator; make delighting customers more important than pleasing superiors; and achieve a shared and actionable understanding of the key drivers of business success. The power of networks is dramatically reshaping both the work we do-and the way we work. This groundbreaking book reveals what it takes to succeed in this fast-paced and exciting business environment. Codice libro della libreria AA39780814433089

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Descrizione libro AMACOM. Hardcover. Condizione libro: New. 0814433081 Brand New Book. Ships from the United States. 30 Day Satisfaction Guarantee!. Codice libro della libreria 16494145

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Descrizione libro 2013. Hardcover. Condizione libro: New. 159mm x 24mm x 233mm. Hardcover. We now live in a wiki world where mass collaboration is not only possible - it's often the best solution. Conventional management thought assumes that command - and - control is the most e.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 221 pages. 0.508. Codice libro della libreria 9780814433089

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