his book concerns HOW to listen to the customer and what to do with the data once you have it. Many companies collect data from customers, but don't know what to do with the data that they have. This book describes a process for not only collecting "Pain of the Customer" information, but how it can be used to drive profits. For "C" level executives, product managers, market research practitioners and anyone else who wants to make sure that becoming more "customer-centric" results in more revenue and profits for the company. This could include Human Resources professionals who want to understand how to listen to employees and translate that data into better products and services. Anyone who has a customer, internal or external, can benefit from this book.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Henry DeVries, MBA is a best-selling author and founder of the New Client Marketing Institute (www.newclientmarketing.com). His mission is to provide the latest knowledge to those who want to sell more products and services. DeVries is a sought-after speaker where he reveals in fun and humorous ways more than 1,000 pragmatic strategies to achieve marketing returns of 400% to 2,000%.Chris Stiehl is currently a consultant for companies like Palm, Cisco, LifeScan (Johnson & Johnson) and other "high tech" companies. Stiehl worked in product design, competitive intelligence and market research for Cadillac Motor Car Division of GM, including participating on their winning Malcolm Baldrige National Quality Award team. He also worked on product design and job design for Polaroid Corporation.
Book by Henry Devries Chris Stiehl
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Spese di spedizione:
GRATIS
In U.S.A.
Spese di spedizione:
EUR 3,58
In U.S.A.
Da: SecondSale, Montgomery, IL, U.S.A.
Condizione: Good. Null (illustratore). Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Codice articolo 00041919278
Quantità: 1 disponibili
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Null (illustratore). First Edition. Used book that is in clean, average condition without any missing pages. Codice articolo 1032993-6
Quantità: 1 disponibili
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. Null (illustratore). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.15. Codice articolo G0832950165I4N00
Quantità: 1 disponibili
Da: HPB-Red, Dallas, TX, U.S.A.
hardcover. Condizione: Good. Null (illustratore). Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!. Codice articolo S_350079923
Quantità: 1 disponibili
Da: Irish Booksellers, Portland, ME, U.S.A.
Condizione: Good. Null (illustratore). SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Codice articolo 12-0832950165-G
Quantità: 1 disponibili
Da: Ergodebooks, Houston, TX, U.S.A.
Hardcover. Condizione: Good. Null (illustratore). 0. Both business and customers feel pain when standards are not met. To kill this pain, a business must do more than conduct market research, it must know what to do with this information. Pain Killer Marketing presents effective methods for listening to and collecting customer pain. More importantly, it demonstrates how to implement data and drive profi ts. An excellent reference for C level executives, product managers, market research practitioners and those wanting to become more customer-centric . Anyone who has a suffering customer, internal or external, can benefit from Pain Killer Marketing. Codice articolo SONG0832950165
Quantità: 1 disponibili
Da: BookReading, Artesia, CA, U.S.A.
Condizione: Fair. Null (illustratore). IMP: Acceptable- Do not include ACCESS CODE, CD-ROM or companion materials even if stated in item title. It may contain highlighting/markings throughout, and the covers and corners may show shelf wear. Corners, pages may be dent. All text is legible. Codice articolo A0832950165
Quantità: 1 disponibili
Da: OceanwaveBooks, Newbury Park, CA, U.S.A.
Hardcover. Condizione: New. Null (illustratore). New Condition. Clean crisp tight copy, no marks or tears. Email Notification. Satisfaction Guaranteed. Codice articolo ppl1702269755
Quantità: 1 disponibili
Da: BookReading, Artesia, CA, U.S.A.
Condizione: Good. Null (illustratore). IMP: Used Good- Used items do not include CD-ROM, ACCESS CODE or companion materials, regardless of what is stated in item title. We ship from multiple locations. Prompt customer service. Codice articolo G0832950165
Quantità: 1 disponibili
Da: The Book Spot, Sioux Falls, SD, U.S.A.
Hardcover. Condizione: New. Null (illustratore). Codice articolo Abebooks228139
Quantità: 1 disponibili