Working Knowledge: How Organizations Manage What They Know - Rilegato

Davenport, Thomas H.; Prusak, Laurence

Rilegato

ISBN 10: 0875846556 ISBN 13: 9780875846552

Casa editrice: Harvard Business School Pr, 1997

Riassunto

The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowledge-rich firms, the authors-experienced consultants with a track record of success-examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value. They consider such questions as: What key cultural and behavioral issues must managers address to use knowledge effectively?; What are the best ways to incorporate technology into knowledge work?; What does a successful knowledge project look like-and how do you know when it has succeeded? In the end, say the authors, the human qualities of knowledge-experience, intuition, and beliefs-are the most valuable and the most difficult to manage. Applying the insights of Working Knowledge is every manager's first step on that rewarding road to long-term success.

Su questo libro

L'autore:

Thomas H. Davenport is professor of information management at the University of Texas, Austin. He has directed research at Ernst & Young, McKinsey, and CSC Index and authored the bestselling Process Innovation. Laurence Prusak is a managing principal of the IBM Consulting Group in Boston and the worldwide competency leader in knowledge management for IBM. He formerly was a researcher/consultant at Ernst & Young and Mercer Management Consulting.

Product Description:

Book by Davenport Thomas H Prusak Laurence

Su questa edizione

• Editore: Harvard Business School Pr
• Data di pubblicazione: 1997
• ISBN 10: 0875846556
• ISBN 13: 9780875846552
• Rilegatura: Copertina rigida
• Numero di pagine: 199