From Chaos to Calm: Dealing with Difficult People Versus Them Dealing With You - Brossura

Crawford, Bill

Brossura

ISBN 10: 0893343560 ISBN 13: 9780893343569

Casa editrice: Humanix Pub Llc, 2002

Riassunto

Rude, obnoxious, defensive, demanding, arrogant... Ever notice how difficult people and conflict can be in your life? In From Chaos to Calm Crawford explains the underlying causes of conflict; how simple disagreements can so quickly turn into a vicious cycle; how you can tap into the internal motivation of 'difficult people' so they hear what you have to say as valuable information; how to deal with conflict more proactively; and how to interact with people in a way that diffuses conflict before it starts, without ignoring the problem or sweeping it aside. Crawford will help you understand and apply this knowledge with your employers, employees, co-workers, customers, friends and even family. Who doesn't deal with stress every day? If you struggle with managing the stress of life and work, get "Life from the Top of the Mind" and you will learn an entirely new approach to overcoming stress. Bill Crawford combines his knowledge of how the brain works with his experience as a psychologist, coach and trainer to present practical ways to shift from our stress mode to operating with clarity, confidence and creativity -- what he calls "Top of the Mind". What I like are the easy-to-learn and remember models that actually work, and the progressive learning approach of the book. He also includes a stress assessment and tips for sleeping better! This radical approach is the culmination of many years of researching, teaching and coaching on what actually works. Stressed? Shift to Life from the Top of the Mind!

Su questo libro

L'autore:

Bill Crawford: Bill Crawford, Ph.D. (Houston, TX) In addition to holding a doctorate in Counseling Psychology from the University of Houston, Dr. Crawford is a licensed psychologist, author of four books, organizational consultant and speaker. Over the last 26 years he has created over 3300 presentations for such organizations as Sprint, Shell, The American Medical Association, PBS, and many other organizations and professional associations both nationally and internationally.

Product Description:

Book by Crawford Bill

Su questa edizione

• Editore: Humanix Pub Llc
• Data di pubblicazione: 2002
• ISBN 10: 0893343560
• ISBN 13: 9780893343569
• Rilegatura: Copertina flessibile
• Numero di pagine: 168