Here's an essential reference for all managers facing the multitude of issues involved in any measurement program. Developed from an award-winning doctoral thesis at Carnegie Mellon University, this is a lucid, captivating analysis of organizational performance measurement.
Author Robert D. Austin emphasizes the behavioral aspects of measurement situations. The focus is on people and how they react when they are part of organizational systems that are being measured.
Interviews enrich the text, conducted with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X.
A practical model for analyzing measurement projects solidifies the text -- don't start without it!
From the Foreword
". . . admirable . . . We believe this is a book that needs to be on the desk of just about anyone who manages anything." -- Tom DeMarco and Timothy Lister
From the Preface
"Some books on measurement so strongly advocate its use that they look almost exclusively at success stories. They profess to tell you how to get it right but they supply little or no detail about the consequences or likelihood of getting it wrong. Partly this is because stories of management failures are harder to find than accounts of successes, for obvious reasons: People like to claim credit for successes and forget failures. But you can learn a lot from failure. So I've worked to find examples of failure and devoted a significant portion of this book to examining the examples in search of a common pattern. . . . Understanding the pattern of failure can help us avoid it." -- RDA
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Descrizione libro Dorset House, 1996. Paperback. Condizione libro: New. Codice libro della libreria mon0000105687
Descrizione libro Dorset House Publishing Company, Incorporated, 1996. Paperback. Condizione libro: New. book. Codice libro della libreria 0932633366
Descrizione libro Dorset House, 1996. Paperback. Condizione libro: New. Codice libro della libreria DADAX0932633366
Descrizione libro Condizione libro: Brand New. Book Condition: Brand New. Codice libro della libreria 97809326333611.0
Descrizione libro Dorset House Publishing Compan, 1996. Paperback. Condizione libro: New. Codice libro della libreria P110932633366
Descrizione libro Dorset House, 1996. Paperback. Condizione libro: Brand New. 216 pages. 9.25x6.25x0.50 inches. In Stock. Codice libro della libreria 0932633366