Empowering Knowledge Workers: New Ways to Leverage Case Management

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9780984976478: Empowering Knowledge Workers: New Ways to Leverage Case Management

Empowering Knowledge Workers

New Ways to Leverage Case Management

Adaptive Case Management allows productivity improvements to be measured in both financial and non-financial terms, including reduced re-work, improved customer, and employee satisfaction. In part, by bringing areas of work previously “under the radar” when performed in purely ad hoc environments into greater visibility, Adaptive Case Management offers the ability to prioritize activities across multiple cases, balancing workloads, as well as monitoring quality, timeliness and speed. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. There is a broad and collaborative synthesis of case data that is at the heart of what makes Adaptive Case Management “adaptive” and is also the basic driver for why it needs to be so. Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively. Co-authors of this ground-breaking book include industry experts Keith Swenson, Nathaniel Palmer, Steinar Carlsen, Keith Harrison-Broninski et al * Automated Guidance for Case Management: Science or Fiction? * Bottom-up Process Discovery using Knowledge Engineering Techniques * Identity Management via ACM * Innovative Organizations Act Like Systems, Not Machines * Justifying ACM: Why We Need a Paradigm Shift in BPM * Knowledge Work and Case Management * Mastering Knowledge Flow: Aligning Social Network, Knowledge Use and Process Design * Where is ACM Today? Realities and Opportunities Real-World Award-Winning Case Studies * Axle Group Holdings Ltd * CargoNet AS * Department of Transport South Africa * Directorate for the Construction of Facilities for Euro 2012 * FleetOne * Info Edge India Ltd * Norwegian Courts Administration * Texas Office of the Attorney General Crime Victim Services Division * U.S. Department of Housing and Urban Development * UBS Bank Includes multiple diagrams, glossary of terms, index and more.

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1.

Swenson, Keith D.
ISBN 10: 0984976477 ISBN 13: 9780984976478
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Descrizione libro Paperback. Condizione libro: New. This item is printed on demand. Item doesn't include CD/DVD. Codice libro della libreria 7216395

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2.

Swenson, Keith D.
ISBN 10: 0984976477 ISBN 13: 9780984976478
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Descrizione libro 2013. PAP. Condizione libro: New. New Book. Shipped from US within 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Codice libro della libreria IQ-9780984976478

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3.

Keith D Swenson, Steinar Carlsen, Nathaniel Palmer
Editore: Future Strategies Incorporated, United States (2013)
ISBN 10: 0984976477 ISBN 13: 9780984976478
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Descrizione libro Future Strategies Incorporated, United States, 2013. Paperback. Condizione libro: New. 254 x 178 mm. Language: English . Brand New Book ***** Print on Demand *****. Empowering Knowledge Workers New Ways to Leverage Case Management Adaptive Case Management allows productivity improvements to be measured in both financial and non-financial terms, including reduced re-work, improved customer, and employee satisfaction. In part, by bringing areas of work previously under the radar when performed in purely ad hoc environments into greater visibility, Adaptive Case Management offers the ability to prioritize activities across multiple cases, balancing workloads, as well as monitoring quality, timeliness and speed. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. There is a broad and collaborative synthesis of case data that is at the heart of what makes Adaptive Case Management adaptive and is also the basic driver for why it needs to be so. Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively. Co-authors of this ground-breaking book include industry experts Keith Swenson, Nathaniel Palmer, Steinar Carlsen, Keith Harrison-Broninski et al * Automated Guidance for Case Management: Science or Fiction? * Bottom-up Process Discovery using Knowledge Engineering Techniques * Identity Management via ACM * Innovative Organizations Act Like Systems, Not Machines * Justifying ACM: Why We Need a Paradigm Shift in BPM * Knowledge Work and Case Management * Mastering Knowledge Flow: Aligning Social Network, Knowledge Use and Process Design * Where is ACM Today? Realities and Opportunities Real-World Award-Winning Case Studies * Axle Group Holdings Ltd * CargoNet AS * Department of Transport South Africa * Directorate for the Construction of Facilities for Euro 2012 * FleetOne * Info Edge India Ltd * Norwegian Courts Administration * Texas Office of the Attorney General Crime Victim Services Division * U.S. Department of Housing and Urban Development * UBS Bank Includes multiple diagrams, glossary of terms, index and more. Codice libro della libreria APC9780984976478

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4.

Keith D Swenson, Steinar Carlsen, Nathaniel Palmer
Editore: Future Strategies Incorporated, United States (2013)
ISBN 10: 0984976477 ISBN 13: 9780984976478
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Descrizione libro Future Strategies Incorporated, United States, 2013. Paperback. Condizione libro: New. 254 x 178 mm. Language: English . Brand New Book ***** Print on Demand *****.Empowering Knowledge Workers New Ways to Leverage Case Management Adaptive Case Management allows productivity improvements to be measured in both financial and non-financial terms, including reduced re-work, improved customer, and employee satisfaction. In part, by bringing areas of work previously under the radar when performed in purely ad hoc environments into greater visibility, Adaptive Case Management offers the ability to prioritize activities across multiple cases, balancing workloads, as well as monitoring quality, timeliness and speed. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. There is a broad and collaborative synthesis of case data that is at the heart of what makes Adaptive Case Management adaptive and is also the basic driver for why it needs to be so. Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively. Co-authors of this ground-breaking book include industry experts Keith Swenson, Nathaniel Palmer, Steinar Carlsen, Keith Harrison-Broninski et al * Automated Guidance for Case Management: Science or Fiction? * Bottom-up Process Discovery using Knowledge Engineering Techniques * Identity Management via ACM * Innovative Organizations Act Like Systems, Not Machines * Justifying ACM: Why We Need a Paradigm Shift in BPM * Knowledge Work and Case Management * Mastering Knowledge Flow: Aligning Social Network, Knowledge Use and Process Design * Where is ACM Today? Realities and Opportunities Real-World Award-Winning Case Studies * Axle Group Holdings Ltd * CargoNet AS * Department of Transport South Africa * Directorate for the Construction of Facilities for Euro 2012 * FleetOne * Info Edge India Ltd * Norwegian Courts Administration * Texas Office of the Attorney General Crime Victim Services Division * U.S. Department of Housing and Urban Development * UBS Bank Includes multiple diagrams, glossary of terms, index and more. Codice libro della libreria APC9780984976478

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5.

Swenson, Keith D.
ISBN 10: 0984976477 ISBN 13: 9780984976478
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Descrizione libro 2013. PAP. Condizione libro: New. New Book. Delivered from our UK warehouse in 3 to 5 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Codice libro della libreria IQ-9780984976478

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Palmer, Nathaniel; Swenson, Keith D; Carlsen, Steinar; Fischer, Layna [Editor]; Miers, Derek [Preface]; Manuel, Alberto [Contributor]; Harrison-Broninski, Keith [Contributor]; Bider, Ilia [Contributor]; Rychkova, Irina [Contributor];
Editore: Future Strategies Inc. (2013)
ISBN 10: 0984976477 ISBN 13: 9780984976478
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Descrizione libro Future Strategies Inc., 2013. Paperback. Condizione libro: New. Codice libro della libreria INGM9780984976478

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Palmer, Nathaniel; Swenson, Keith D; Carlsen, Steinar
Editore: Future Strategies Inc.
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Descrizione libro Future Strategies Inc. PAPERBACK. Condizione libro: New. 0984976477 Special order direct from the distributor. Codice libro della libreria ING9780984976478

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Nathaniel Palmer
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Descrizione libro Paperback. Condizione libro: New. Paperback. Empowering Knowledge Workers New Ways to Leverage Case Management Adaptive Case Management allows productivity improvements to be measured in both financial and non-financial terms, including reduced re-work, improved customer, and employee satisfaction. In part, by bringing areas of work previously under the radar when performed in purely ad hoc environments into greater visibility, Adaptive Case Management offers the ability to prioritize activities across multiple cases, balancing workloads, as well as monitoring quality, timeliness and speed. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. There is a broad and collaborative synthesis of case data that is at the heart of what makes Adaptive Case Management adaptive and is also the basic driver for why it needs to be so. Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively. Co-authors of this ground-breaking book include industry experts Keith Swenson, Nathaniel Palmer, Steinar Carlsen, Keith Harrison-Broninski et al Automated Guidance for Case Management: Science or Fiction Bottom-up Process Discovery using Knowledge Engineering Techniques Identity Management via ACM Innovative Organizations Act Like Systems, Not Machines Justifying ACM: Why We Need a Paradigm Shift in BPM Knowledge Work and Case Management Mastering Knowledge Flow: Aligning Social Network, Knowledge Use and Process Design Where is ACM Today Realities and Opportunities Real-World Award-Winning Case Studies Axle Group Holdings Ltd CargoNet AS Department of Transport South Africa Directorate for the Construction of Facilities for Euro 2012 FleetOne Info Edge India Ltd Norwegian Courts Administration Texas Office of the Attorney General Crime Victim Services Division U. S. Department of Housing and Urban Development UBS Bank Includes multiple diagrams, glossary of terms, index and more. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Codice libro della libreria 9780984976478

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9.

Palmer, Nathaniel; Swenson, Keith D; Carlsen, Steinar
Editore: Future Strategies Inc. (2013)
ISBN 10: 0984976477 ISBN 13: 9780984976478
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Descrizione libro Future Strategies Inc., 2013. Paperback. Condizione libro: New. book. Codice libro della libreria 0984976477

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