At one time or another, everyone has had to deal with frustrating relatives and in-laws who are irritating, rude, impatient or aggressive. This book outlines useful techniques that will help anyone "keep their cool" when faced with annoying siblings, relatives, seniors, parents and in-laws.Dealing with difficult relatives and in-laws is an absolute must if you've had to deal with manipulators who expertly push your buttons or if you allow others to make you feel angry, hurt, guilty or frustrated.
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Roberta Cava is the author of the book Dealing with Difficult People that has been an international best-seller since 1990 with 22 publishers - in 16 languages. Roberta is the owner of Cava Consulting in Queensland, Australia and presents her seminars worldwide, including her session Dealing with Difficult People that has been presented to over 54,000 participants. She is the author of 23 books an will be writing more.
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