Packed with useful web links, popular social media tools, platforms, and monitoring tools, Auditing Social Media shows you how to leverage the power of social media for instant business benefits while assessing the risks involved. Your organization sees the value in social media and wants to reach new markets, yet there are risks and compliance issues that must be considered. Auditing Social Media equips you to successfully partner with your business in achieving its social media goals and track it through strong metrics.
Auditing Social Media is the one-stop resource you'll keep by your side to clear away the confusing clutter surrounding social media.
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J. Mike Jacka, CIA, CPCU, CLU, CPA, has worked in internal audit since 1983. He has been involved in all aspects of the profession, including development of fraud protocols and procedures, development of a training curriculum and materials for a 200-person audit shop, design of continuous audit techniques used to streamline field audit processes, and management of a thirty person department. He is coauthor of the book Business Process Mapping: Improving Customer Satisfaction, published by Wiley.
AUDITING SOCIAL MEDIA
A Governance and Risk Guide
When it comes to business communication, social media has transformed how consumers interact with corporations, governments, traditional media, and each other. The game has changed—organizations and traditional broadcast media no longer control the message, consumers do—telling it like it is instantly—through uploaded text, images, audio/video content, and, let's not forget, instant global reach.
If you want your business to stay ahead in the game, then this one-stop guide will help your business navigate through the maze of risks and governances surrounding social media. Auditing Social Media explains how your organization can thoroughly ensure it has the adequate measures in place to capitalize on social media while protecting itself from excessive risk.
Authors Peter Scott and Mike Jacka provide a solid overview and the tools you need to:
Evaluate the opportunities and risks of social media
Develop a strategic approach that best addresses these issues
Use social media as a tool—and monitor its use
Comply with Federal Trade Commission guidelines
Gain significant strategic value from social media
Ensure your social media are aligned with the business's strategy, goals, and objectives
Implement tracking with the right metrics
The bottom line for your business's bottom line isn't if it's going to participate in social media. If you want to matter in your industry, it's go time! From delivering value to governance, Auditing Social Media equips you to successfully partner with your business in achieving its social media goals.
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Spese di spedizione:
EUR 3,98
In U.S.A.
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