Working with Problem Faculty: A Six-Step Guide for Department Chairs - Rilegato

Crookston, R. Kent

Rilegato

ISBN 10: 1118242386 ISBN 13: 9781118242384

Casa editrice: Jossey-Bass Inc Pub, 2013

Riassunto

Working with Problem Faculty

When asked to name their number one concern and problem,department leaders overwhelmingly said that it was dealing withdifficult people. Now R. Kent Crookston draws on the wisdom ofseasoned department chairs, the academic literature, and his ownexperience as a department head and dean to shed new light on thisperennial problem. Working with Problem Faculty outlines apractical six-step process that aims at improving an entiredepartment and charts a clear course for dealing with problemfaculty by

• Clarifying values and expectations
• Following policy
• Building trust with colleagues
• Evaluating yourself and your perceptions
• Listening
• Taking appropriate action

By following these six steps, department chairs are able tochallenge problem faculty with consideration, confidence, andeffectiveness.

"Anyone seeking practical help in dealing with difficult peoplewill appreciate this book. Using relevant examples, Crookstondescribes a six-step process for managing people who might appearto be unmanageable."
—Mary Lou Higgerson, vice president for academicaffairs emeritus, Baldwin Wallace University

"Crookston has done his homework. After careful research anddecades of personal experience Dr. Crookston shares a practical,insightful, and crucial handbook for addressing the most formidablechallenge all leaders face. And best of all, he doesn't just adviseon how to act when things go wrong, he gives proactive guidance toensure that things go right."
—Joseph Grenny, New York Times bestsellingcoauthor of Change Anything and Crucial Conversations:Tools for Talking When Stakes are High

Su questo libro

Informazioni sull?autore

R. Kent Crookston is the director of the AcademicAdministrative Support Program at the Brigham Young UniversityFaculty Center. In addition to researching academic administration,he currently researches and teaches effective decision-making.

Dalla quarta di copertina

Working with Problem Faculty

When asked to name their number one concern and problem, department leaders overwhelmingly said that it was dealing with difficult people. Now R. Kent Crookston draws on the wisdom of seasoned department chairs, the academic literature, and his own experience as a department head and dean to shed new light on this perennial problem. Working with Problem Faculty outlines a practical six-step process that aims at improving an entire department and charts a clear course for dealing with problem faculty by

• Clarifying values and expectations
• Following policy
• Building trust with colleagues
• Evaluating yourself and your perceptions
• Listening
• Taking appropriate action

By following these six steps, department chairs are able to challenge problem faculty with consideration, confidence, and effectiveness.

"Anyone seeking practical help in dealing with difficult people will appreciate this book. Using relevant examples, Crookston describes a six-step process for managing people who might appear to be unmanageable."
?Mary Lou Higgerson, vice president for academic affairs emeritus, Baldwin Wallace University

"Crookston has done his homework. After careful research and decades of personal experience Dr. Crookston shares a practical, insightful, and crucial handbook for addressing the most formidable challenge all leaders face. And best of all, he doesn't just advise on how to act when things go wrong, he gives proactive guidance to ensure that things go right."
?Joseph Grenny, New York Times bestselling coauthor of Change Anything and Crucial Conversations: Tools for Talking When Stakes are High

Dettagli dell?edizione

• Editore: Jossey-Bass Inc Pub
• Data di pubblicazione: 2013
• ISBN 10: 1118242386
• ISBN 13: 9781118242384
• Rilegatura: Copertina rigida
• Lingua: Inglese
• Numero di pagine: 226
• Contatto del produttore: non disponibile