EUR 5,35 per la spedizione in U.S.A.
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Destinazione, tempi e costiDa: Facetextbooks, LITTLE ROCK, AR, U.S.A.
loose_leaf. Condizione: Good. May contain some writing/highlighting. Cover shows wear from normal use. Supplemental materials such as CDs or access codes are not included unless otherwise noted. Codice articolo mon0000007532
Quantità: 1 disponibili
Da: INDOO, Avenel, NJ, U.S.A.
Condizione: New. Brand New. Codice articolo 9781265431228
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Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition. Codice articolo 44253132
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Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New. Codice articolo 44253132-n
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Da: Grand Eagle Retail, Fairfield, OH, U.S.A.
Loose Leaf. Condizione: new. Loose Leaf. Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge and emphasize the essential uniqueness of service management. The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors. The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic. The integration of technology, operations, and human behavior is recognized as central to effective service management. Emphasis is placed on the need for continuous improvement in quality and productivity in order to compete effectively in a global environment. Each chapter begins with a vignette of a well-known company to motivate the reader and illustrate the strategic nature of the topic to be covered. Each chapter has a preview, a closing summary, key terms and definitions, a service benchmark, topics for discussion, an interactive exercise, solved problems and exercises when appropriate, and one or more cases. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Codice articolo 9781265431228
Quantità: 1 disponibili
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Condizione: As New. Unread book in perfect condition. Codice articolo 44253132
Quantità: Più di 20 disponibili
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Condizione: New. Codice articolo 44253132-n
Quantità: Più di 20 disponibili
Da: Russell Books, Victoria, BC, Canada
loose_leaf. Condizione: New. 10th Edition. Special order direct from the distributor. Codice articolo ING9781265431228
Quantità: 2 disponibili
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Condizione: New. Codice articolo V9781265431228
Quantità: 20 disponibili
Da: moluna, Greven, Germania
Condizione: New. KlappentextBordoloi s Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on re. Codice articolo 901399452
Quantità: 2 disponibili