Energy Vampire Slaying: 101: How to combat negativity and toxic attitudes in your office, in your home, and in yourself - Brossura

O'Connor, Dan

Brossura

ISBN 10: 1463535082 ISBN 13: 9781463535087

Casa editrice: CreateSpace Independent Publishing Platform, 2011

Riassunto

ENERGY VAMPIRE SLAYING:101 How to combat negativity and toxic attitudes in your office, in your home, and in yourselfIn this program you’ll learn:-The secrets master communicators use to keep their cool when dealing with difficult people -What free-style scripting is and how you can use it to defend against verbal assaults -How to use a power phrase and danger phrase list to boost your communication power -How you can prevent conflict from manifesting, using effective communication techniques -Problem-solving verbal patterns and scripts you can use to instantly increase productivity -How to use defusion tactics to slash the time spent dealing with difficult customers -How to respond, rather than react, when you’re confronted with negative or difficult behavior -How to use magic phrases to respond quickly and effectively when you’re put on the spot -Brain-training techniques such as hemisphere switching you can use to control your emotions when you’re under pressure -How to quickly find the right words at the right time during difficult situations, and -Which free tools to use for mastering all of the techniques you’ll learn in the program, and the right way to study, so you can develop your skills at lightning speed.“I have been using the tactics you taught with great success, not just at work, but at home. I finally had the breakthrough I’ve been trying for with my daughter.Thank you for giving me the tools I can use to change my life.I thoroughly enjoyed every minute! I’ll take any book you have to offer.” -Kevin Wahlberg-Dallas, TX

Su questo libro

L'autore

Imagine if tomorrow you could eliminate negativity and transform the energy in your home, your work, and your life. Now you can--but you need a Slayer. Communication expert Dan O’Connor has been helping individuals and organizations develop their communication skills and critical thinking skills for over fifteen years. Recognized both nationally and internationally, Dan came to prominence through his creation and delivery of training and development programs that include dealing with difficult and demanding people; understanding and dealing with different personality types; understanding body language; communication skills and effective communication in all situations; customer service scripts and techniques; team-building; and many many more—  Having witnessed the business problems caused by office energy vampires, workplace negativity, interpersonal conflicts, and employees and supervisors struggling to “find the words,” Dan began developing tactical training programs that go beyond theory, and focus on scripts, phrases, communication systems, and memory techniques designed to deliver instant results.  The instant results? Transformation--both personal and professional. Dan has produced countless personal and professional communication training resources, including his online communication training program, top-rated blogs, seminars, articles, and more. In addition to his online training, Dan delivers keynotes and business training seminars to corporations, non-profit organizations, small businesses, municipalities, and state and federal government agencies throughout the United States. His latest works include Communicate in America (effective communication training program), Energy Vampire Slaying:101 (dealing with difficult people program), and his number-one rated podcast, Professional Communication Tactics. Dan travels out of Fargo, ND, USA, and can be reached at dan@powerdiversity.com.

Su questa edizione

• Editore: CreateSpace Independent Publishing Platform
• Data di pubblicazione: 2011
• ISBN 10: 1463535082
• ISBN 13: 9781463535087
• Rilegatura: Copertina flessibile
• Numero di pagine: 110