L'autore:
Ginger Gatling is a senior product manager with SAP NetWeaver Management. She joined SAP in 1997 and spent her first seven years within Educational Services at SAP America. She taught more than 30 classes, including SAP Business Workflow, security, SAP CRM Middleware, integration, and administration courses. Additionally, she authored classes on SAP NetWeaver Business Warehouse security and system auditing. In 2004, she joined the SAP NetWeaver organization, working for SAP Labs, where she has served as product manager for BPM topics (including SAP Business Workflow, Universal Worklist, SAP NetWeaver Business Process Management), integration topics (SAP NetWeaver Process Integration), and other SAP NetWeaver topics as required. She is an active member in the Americas SAP User Group, serving on the board of her local North Texas ASUG Chapter, and she is a big fan and contributor to SDN and business process expert communities. Ginger has a master’s degree in music theory from Northwestern University.
Contenuti:
... Foreword ... 17
... Preface ... 19
PART I ... SAP's Enterprise Information Management Strategy and Portfolio ... 25
1 ... Introducing Enterprise Information Management ... 27
1.1 ... Defining Enterprise Information Management ... 28
1.1.1 ... Example of Information Flow Through a Company ... 30
1.1.2 ... Types of Information Included in Enterprise Information Management ... 33
1.2 ... Common Use Cases for EIM ... 36
1.2.1 ... Operational EIM ... 37
1.2.2 ... Analytical EIM ... 39
1.2.3 ... Information Governance ... 40
1.3 ... Common Drivers for EIM ... 40
1.3.1 ... Operational Efficiency as a Driver of EIM ... 41
1.3.2 ... Information as an Organizational Asset ... 43
1.3.3 ... Compliance as a Driver of EIM ... 44
1.4 ... Impact of Big Data on EIM ... 45
1.5 ... SAP’s Strategy for EIM ... 48
1.6 ... Typical User Roles in EIM ... 50
1.7 ... Example Company: NeedsEIM, Inc. ... 51
1.7.1 ... CFO Issues ... 52
1.7.2 ... Purchasing Issues ... 52
1.7.3 ... Sales Issues ... 52
1.7.4 ... Engineering and Contracts Issues ... 52
1.7.5 ... Information Management Challenges Facing NeedsEIM, Inc. ... 53
1.8 ... Summary ... 53
2 ... Introducing Information Governance ... 55
2.1 ... Introduction to Information Governance ... 56
2.2 ... Evaluating and Developing Your Information Governance Needs and Resources ... 58
2.2.1 ... Evaluating Information Governance ... 58
2.2.2 ... Developing Information Governance ... 62
2.3 ... Optimizing Existing Infrastructure and Resources ... 63
2.4 ... Establishing an Information Governance Process: Examples ... 65
2.4.1 ... Example 1: Creating a New Reseller ... 67
2.4.2 ... Example 2: Supplier Registration ... 68
2.4.3 ... Example 3: Data Migration ... 71
2.5 ... Rounding Out Your Information Governance Process ... 75
2.5.1 ... The Impact of Missing Data ... 75
2.5.2 ... Gathering Metrics and KPIs to Show Success ... 76
2.5.3 ... Establish a Before-and-After View ... 80
2.6 ... Summary ... 80
3 ... Big Data with SAP HANA and Hadoop ... 81
3.1 ... SAP HANA ... 81
3.1.1 ... Basics of SAP HANA ... 82
3.1.2 ... How SAP HANA Works ... 83
3.1.3 ... SAP HANA for Analytics and Business Intelligence ... 85
3.1.4 ... SAP HANA as an Application Platform ... 85
3.2 ... SAP HANA and EIM ... 86
3.2.1 ... Using SAP Data Services to Load Data into SAP HANA ... 87
3.2.2 ... EIM Solutions and SAP HANA ... 88
3.3 ... Big Data and Hadoop ... 88
3.3.1 ... The Rise of Parallel Processing Architectures ... 88
3.3.2 ... NoSQL: A New Kind of Database ... 89
3.3.3 ... Hadoop Primer ... 90
3.3.4 ... Hadoop: Enterprise Use Cases ... 95
3.4 ... SAP HANA and Hadoop ... 99
3.4.1 ... The V’s: Volume, Variety, Velocity ... 99
3.4.2 ... SAP HANA: Designed for Enterprises ... 100
3.4.3 ... Hadoop as an SAP HANA Extension ... 100
3.5 ... EIM and Hadoop ... 100
3.5.1 ... ETL—Data Services and the Information Design Tool ... 101
3.5.2 ... Unsupported: Information Governance and Information Lifecycle Management ... 101
3.6 ... Summary ... 102
4 ... SAP’s Solutions for Enterprise Information Management ... 103
4.1 ... SAP Data Services as a Data Foundation ... 106
4.1.1 ... Basics of SAP Data Services ... 106
4.1.2 ... SAP Data Services Integration with SAP Applications ... 108
4.1.3 ... SAP Data Services Integration with Non-SAP Applications ... 111
4.1.4 ... Data Cleansing and Data Validation with SAP Data Services ... 112
4.1.5 ... Text Data Processing in SAP Data Services ... 115
4.2 ... SAP Information Steward ... 118
4.2.1 ... Data Profiling and Data Quality Monitoring ... 119
4.2.2 ... Metadata Analysis ... 122
4.2.3 ... Cleansing Rules ... 123
4.2.4 ... Business Glossary ... 125
4.3 ... SAP NetWeaver Master Data Management and SAP Master Data Governance ... 126
4.3.1 ... SAP NetWeaver Master Data Management ... 127
4.3.2 ... SAP Master Data Governance ... 127
4.4 ... SAP Solutions for Enterprise Content Management ... 130
4.4.1 ... Overview of SAP’s ECM Solutions ... 133
4.4.2 ... SAP Extended Enterprise Content Management by OpenText ... 137
4.4.3 ... SAP Document Access by OpenText and Archiving by OpenText ... 140
4.5 ... SAP NetWeaver Information Lifecycle Management ... 142
4.5.1 ... Retention Management ... 146
4.5.2 ... System Decommissioning ... 147
4.6 ... SAP Solutions for Data Migration ... 150
4.6.1 ... SAP Data Migration Software ... 151
4.6.2 ... Predefined Content and Rules for Data Migration ... 153
4.6.3 ... Systems Migration ... 155
4.6.4 ... SAP Rapid Marts ... 155
4.7 ... Information Governance in SAP ... 156
4.7.1 ... Information Governance Use Scenario Phasing ... 157
4.7.2 ... Technology Enablers for Information Governance ... 159
4.8 ... NeedsEIM, Inc. and SAP’s Solutions for EIM ... 162
4.9 ... Summary ... 163
5 ... Practical Examples of EIM ... 165
5.1 ... EIM Architecture Recommendations and Experiences by Procter and Gamble ... 165
5.1.1 ... Principles of an EIM Architecture ... 166
5.1.2 ... Scope of an EIM Enterprise Architecture ... 168
5.1.3 ... Structured Data ... 169
5.1.4 ... The Dual Database Approach ... 170
5.1.5 ... Typical Information Lifecycle ... 171
5.1.6 ... Data Standards ... 176
5.1.7 ... Unstructured Data ... 177
5.1.8 ... Governance ... 179
5.1.9 ... Role of the Enterprise Information Architecture Organization ... 184
5.2 ... Managing Data Migration Projects to Support Mergers and Acquisitions ... 184
5.2.1 ... Scoping for a Data Migration Project ... 185
5.2.2 ... Data Migration Process Flow ... 187
5.2.3 ... Enrich the Data Using Dun and Bradstreet (D&B) with Data Services ... 191
5.3 ... Evolution of SAP Data Services at National Vision ... 192
5.3.1 ... Phase 1: The Enterprise Data Warehouse ... 192
5.3.2 ... Phase 2: Enterprise Information Architecture—Consolidating Source Data ... 193
5.3.3 ... Phase 3: Data Quality and the Customer Hub ... 195
5.3.4 ... Phase 4: Application Integration and Data Migration ... 197
5.3.5 ... Phase 5: Next Steps with Data Services ... 198
5.4 ... Recommendations for a Master Data Program ... 198
5.4.1 ... Common Enterprise Vision and Goals ... 198
5.4.2 ... Master Data Strategy ... 199
5.4.3 ... Roadmap and Operational Phases ... 199
5.4.4 ... Business Process Redesign and Change Management ... 199
5.4.5 ... Governance ... 200
5.4.6 ... Technology Selection ... 200
5.5 ... Recommendations for Using SAP NetWeaver Process Integration and SAP Data Services ... 201
5.5.1 ... A Common Data Integration Problem ... 201
5.5.2 ... A Data Integration Analogy ... 202
5.5.3 ... Creating Prescriptive Guidance to Help Choose the Proper Tool ... 203
5.5.4 ... Complex Examples in the Enterprise ... 204
5.5.5 ... When All Else Fails… ... 206
5.6 ... Ensuring a Successful Enterprise Content Management Project by Belgian Railways ... 206
5.6.1 ... Building the Business Case ... 206
5.6.2 ... Key Success Factors for Your SAP Extended Enterprise Content Management by OpenText Project ... 213
5.7 ... Recommendations for Creating an Archiving Strategy ... 216
5.7.1 ... What Drives a Company into Starting a Data Archiving Project? ... 216
5.7.2 ... Who Initiates a Data Archiving Project? ... 217
5.7.3 ... Project Sponsorship ... 218
5.8 ... Summary ... 220
PART II ... Working with SAP's Enterprise Information Management Solutions ... 25
6 ... Getting to Know Your Data with SAP Information Steward ... 223
6.1 ... Cataloging Data Assets and Their Relationships ... 224
6.1.1 ... Configuring a Metadata Integrator Source ... 225
6.1.2 ... Executing or Scheduling Execution of Metadata Integration ... 227
6.2 ... Profiling Data ... 228
6.2.1 ... Configuration and Setup of Connections and Projects ... 229
6.2.2 ... Getting Basic Statistical Information about the Data Content ... 232
6.2.3 ... Identifying Cross-Field or Cross-Column Data Relationships ... 236
6.3 ... Monitoring and Assessing the Quality of Your Data ... 239
6.3.1 ... Defining Validation Rules Representing Business Requirements ... 241
6.3.2 ... Binding Rules to Data Sources for Data Quality Assessment ... 244
6.3.3 ... Executing Rule Tasks and Viewing Results ... 246
6.4 ... Summary ... 250
7 ... Introducing SAP Data Services ... 251
7.1 ... Data Integration Scenarios ... 252
7.2 ... SAP Data Services Platform Architecture ... 253
7.2.1 ... User Interface Tier ... 255
7.2.2 ... Server Tier ... 257
7.3 ... SAP Data Services Designer Overview ... 259
7.4 ... Creating Data Sources and Targets ... 263
7.4.1 ... Connectivity Options for SAP Data Services ... 263
7.4.2 ... Connecting to SAP ... 265
7.4.3 ... Connecting to Hadoop ... 268
7.5 ... Creating Your First Job ... 268
7.5.1 ... Create the Data Flow ... 268
7.5.2 ... Add a Source to the Data Flow ... 269
7.5.3 ... Add a Query Transform to the Data Flow ... 269
7.5.4 ... Add a Target to the Data Flow ... 270
7.5.5 ... Map the Source Data to the Target by Configuring the Query Transform ... 270
7.5.6 ... Create the Job and Add the Data Flow to the Job ... 271
7.6 ... Basic Transformations Using the Query Transform and Functions ... 272
7.7 ... Overview of Complex Transformations ... 275
7.7.1 ... Platform Transformations ... 275
7.7.2 ... Data Integrator Transforms ... 277
7.8 ... Executing and Debugging Your Job ... 280
7.9 ... Exposing a Real-Time Service ... 281
7.9.1 ... Create a Real-Time Job ... 282
7.9.2 ... Create a Real-Time Service ... 284
7.9.3 ... Expose the Real-Time Service...
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