ITIL Foundation Essentials: The Exam Facts You Need - Brossura

Agutter, Claire

 
9781849283991: ITIL Foundation Essentials: The Exam Facts You Need

Sinossi

An official ITIL® Licensed product, ITIL® Foundation Essentials is a distillation of critical information - no waffle or padding - just exactly what you need to understand how to pass the ITIL Foundation exam. Written for self-study candidates, ITIL community training delegates, itSMF/BCS members and V2 Foundation Certificate holders, who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes.

Project managers, who are looking to expand their qualifications, and IT contractors or consultants, who don't want to take time out from their day jobs to attend a course, will also find this pocket guide an essential companion to their studies and education.

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Informazioni sugli autori

<span><span>Claire Agutter has been an ITIL principal lecturer since 2007. She has been involved in exam panels for ITIL V2 and V3, and she has provided online ITIL training to hundreds of successful Foundation delegates through IT Training Zone Ltd.</span></span>

Claire Agutter has been an ITIL principal lecturer since 2007. She has been involved in exam panels for ITIL V2 and V3, and she has provided online ITIL training to hundreds of successful Foundation delegates through IT Training Zone Ltd.

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