Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Foreword by Deepak Chopra, MD,
Acknowledgments,
1 Giving From the Heart,
2 Communication That Blocks Compassion,
3 Observing Without Evaluating,
4 Identifying and Expressing Feelings,
5 Taking Responsibility for Our Feelings,
6 Requesting That Which Would Enrich Life,
7 Receiving Empathically,
8 The Power of Empathy,
9 Connecting Compassionately With Ourselves,
10 Expressing Anger Fully,
11 Conflict Resolution and Mediation,
12 The Protective Use of Force,
13 Liberating Ourselves and Counseling Others,
14 Expressing Appreciation in Nonviolent Communication,
Epilogue,
Bibliography,
Index,
The Four-Part Nonviolent Communication Process,
Some Basic Feelings and Needs We All Have,
About Nonviolent Communication,
About PuddleDancer Press,
About the Center for Nonviolent Communication,
Trade Books From PuddleDancer Press,
Trade Booklets From PuddleDancer Press,
About the Author,
Giving From the Heart
The Heart of Nonviolent Communication
What I want in my life is compassion, a flow between myself and others based on a mutual giving from the heart.
— Marshall B. Rosenberg, PhD
Introduction
Believing that it is our nature to enjoy giving and receiving in a compassionate manner, I have been preoccupied most of my life with two questions: What happens to disconnect us from our compassionate nature, leading us to behave violently and exploitatively? And conversely, what allows some people to stay connected to their compassionate nature under even the most trying circumstances?
My preoccupation with these questions began in childhood, around the summer of 1943, when our family moved to Detroit, Michigan. The second week after we arrived, a race war erupted over an incident at a public park. More than forty people were killed in the next few days. Our neighborhood was situated in the center of the violence, and we spent three days locked in the house.
When the race riot ended and school began, I discovered that a name could be as dangerous as any skin color. When the teacher called my name during attendance, two boys glared at me and hissed, "Are you a kike?" I had never heard the word before and didn't know some people used it in a derogatory way to refer to Jews. After school, the same two boys were waiting for me: they threw me to the ground and kicked and beat me.
Since that summer in 1943, I have been examining the two questions I mentioned. What empowers us, for example, to stay connected to our compassionate nature even under the worst circumstances? I am thinking of people like Etty Hillesum, who remained compassionate even while subjected to the grotesque conditions of a German concentration camp. As she wrote in her journal at the time,
I am not easily frightened. Not because I am brave but because I know that I am dealing with human beings, and that I must try as hard as I can to understand everything that anyone ever does. And that was the real import of this morning: not that a disgruntled young Gestapo officer yelled at me, but that I felt no indignation, rather a real compassion, and would have liked to ask, 'Did you have a very unhappy childhood, has your girlfriend let you down?' Yes, he looked harassed and driven, sullen and weak. I should have liked to
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Paperback. Condizione: New. Third Edition, Third edition. 5,000,000 COPIES SOLD WORLDWIDE . TRANSLATED IN MORE THAN 35 LANGUAGESWhat is Violent Communication? If "violent" means acting in ways that result in hurt or harm, then much of how we communicate-judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who's "good/bad" or what's "right/wrong" with people-could indeed be called "violent communication." What is Nonviolent Communication? Nonviolent Communication is the integration of four things: . Consciousness: a set of principles that support living a life of compassion, collaboration, courage, and authenticity . Language: understanding how words contribute to connection or distance . Communication: knowing how to ask for what we want, how to hear others even in disagreement, and how to move toward solutions that work for all . Means of influence: sharing "power with others" rather than using "power over others" Nonviolent Communication serves our desire to do three things: . Increase our ability to live with choice, meaning, and connection . Connect empathically with self and others to have more satisfying relationships . Sharing of resources so everyone is able to benefit. Codice articolo LU-9781892005281
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Paperback. Condizione: New. Third Edition, Third edition. 5,000,000 COPIES SOLD WORLDWIDE . TRANSLATED IN MORE THAN 35 LANGUAGESWhat is Violent Communication? If "violent" means acting in ways that result in hurt or harm, then much of how we communicate-judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who's "good/bad" or what's "right/wrong" with people-could indeed be called "violent communication." What is Nonviolent Communication? Nonviolent Communication is the integration of four things: . Consciousness: a set of principles that support living a life of compassion, collaboration, courage, and authenticity . Language: understanding how words contribute to connection or distance . Communication: knowing how to ask for what we want, how to hear others even in disagreement, and how to move toward solutions that work for all . Means of influence: sharing "power with others" rather than using "power over others" Nonviolent Communication serves our desire to do three things: . Increase our ability to live with choice, meaning, and connection . Connect empathically with self and others to have more satisfying relationships . Sharing of resources so everyone is able to benefit. Codice articolo LU-9781892005281
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Paperback. Condizione: New. Third Edition, Third edition. 5,000,000 COPIES SOLD WORLDWIDE . TRANSLATED IN MORE THAN 35 LANGUAGESWhat is Violent Communication? If "violent" means acting in ways that result in hurt or harm, then much of how we communicate-judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who's "good/bad" or what's "right/wrong" with people-could indeed be called "violent communication." What is Nonviolent Communication? Nonviolent Communication is the integration of four things: . Consciousness: a set of principles that support living a life of compassion, collaboration, courage, and authenticity . Language: understanding how words contribute to connection or distance . Communication: knowing how to ask for what we want, how to hear others even in disagreement, and how to move toward solutions that work for all . Means of influence: sharing "power with others" rather than using "power over others" Nonviolent Communication serves our desire to do three things: . Increase our ability to live with choice, meaning, and connection . Connect empathically with self and others to have more satisfying relationships . Sharing of resources so everyone is able to benefit. Codice articolo LU-9781892005281
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Paperback. Condizione: New. Third Edition, Third edition. 5,000,000 COPIES SOLD WORLDWIDE . TRANSLATED IN MORE THAN 35 LANGUAGESWhat is Violent Communication? If "violent" means acting in ways that result in hurt or harm, then much of how we communicate-judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who's "good/bad" or what's "right/wrong" with people-could indeed be called "violent communication." What is Nonviolent Communication? Nonviolent Communication is the integration of four things: . Consciousness: a set of principles that support living a life of compassion, collaboration, courage, and authenticity . Language: understanding how words contribute to connection or distance . Communication: knowing how to ask for what we want, how to hear others even in disagreement, and how to move toward solutions that work for all . Means of influence: sharing "power with others" rather than using "power over others" Nonviolent Communication serves our desire to do three things: . Increase our ability to live with choice, meaning, and connection . Connect empathically with self and others to have more satisfying relationships . Sharing of resources so everyone is able to benefit. Codice articolo LU-9781892005281
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