This book presents a series of 12 stories that bring to life tales of difficulty and the role played by the author as a mediator and dispute resolution specialist. The gripping stories are told through the eyes of the author and contain the background to the conflict, the efforts made in attempting to achieve resolution and a set of observations on what happened. This book will be of benefit to anyone dealing with workplace conflict.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
The stories really brought to life the experience of the mediator and made me feel like I was part of the mediation process. It was a memorable way to learn from Clive's experience and it confirmed to me that the mediation process can resolve conflict and re-build productive relationships in even the most difficult of situations. --Leigh Lafever-Ayer, Corporate HR Manager, UK and Ireland, Enterprise Rent-A-Car UK Limited
Once again, Clive Lewis has given us a powerful presentation of why mediation matters. It should be read and acted on by anyone who is serious about competent management. --Alison Brimelow, former president, European Patent Office
The stories are so well written that the entire book is a tour de force for leaders that want to learn about how to resolve conflict in the work environment. --Dr Noorzaman Rashid, Director Board and Leadership Services, Harvey Nash
Clive Lewis OBE is a leading dispute resolution specialist and founding director of the Globis Mediation Group. He is also the author of 'The Definitive Guide to Workplace Mediation' and 'Difficult Conversations - 10 Steps to Becoming a Tackler not a Dodger'. His fourth book is due to be published later in 2011.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Spese di spedizione:
EUR 5,74
Da: Regno Unito a: U.S.A.
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Paperback. Condizione: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Codice articolo GOR006131411
Quantità: 1 disponibili
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Paperback. Condizione: Fine. Codice articolo GOR013777528
Quantità: 1 disponibili
Da: AwesomeBooks, Wallingford, Regno Unito
Paperback. Condizione: Very Good. Win Win: Resolving Workplace Conflict: 12 Stories This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9781903905708
Quantità: 1 disponibili
Da: Bahamut Media, Reading, Regno Unito
Paperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9781903905708
Quantità: 1 disponibili