Articoli correlati a IT Service Management: A Guide for ITIL® V3 Foundation...
Sinossi
ITIL® and IT service management have been practised successfully around the world for more than 20 years. ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The objective is to provide guidance for organisations that provide IT services. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding of IT service management. An ITIL® Licensed Product.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
L'autore
Dr Ernest Brewster is a long time champion of ITIL Service Management in a 30 year IT career which includes 20 years in senior roles in various public sector organisations. Richard Griffiths has been an ISEB examiner since 2000 and is a service management consultant, having worked as practitioner and trainer in all aspects of ITIL for a large number of organisations worldwide. Aidan Lawes is one of the world's leading independent authorities on IT Service Management and co-authored the international standard ISO/IEC 20000. He is a Fellow of the BCS and the Institute of Service Management. John Sansbury is a Senior ITIL Examiner, a Fellow of the BCS and the Institute of Service Management.
Product Description
itil (R) è un framework per la gestione dei servizi it e fornisce la migliore gestione pratica per soddisfare gli standard ISO/IEC 20 K. Questa guida introduce itil sia alla fondazione exam candidati e alle persone che richiedono una comprensione delle pratiche sevice Management. Un prodotto con licenza itil (R).
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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IT Service Management: A Guide for ITIL? V3 Foundation Exam Candidates
Editore:
British Computer Society, 2009
ISBN 10: 1906124191
ISBN 13: 9781906124199
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Da: Reuseabook, Gloucester, GLOS, Regno Unito
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Paperback. Condizione: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Codice articolo CHL10306646
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IT Service Management: A Guide for ITIL® V3 Foundation Exam Candidates
Editore:
British Computer Society 21/12/2009, 2009
ISBN 10: 1906124191
ISBN 13: 9781906124199
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Da: AwesomeBooks, Wallingford, Regno Unito
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Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Codice articolo 7719-9781906124199
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IT Service Management: A Guide for ITIL® V3 Foundation Exam Candidates
Editore:
British Computer Society 21/12/2009, 2009
ISBN 10: 1906124191
ISBN 13: 9781906124199
Antico o usato
Brossura
Da: Bahamut Media, Reading, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Codice articolo 6545-9781906124199
Quantità: 2 disponibili