IVRS using FreeSwitch PBX: Design and Implementation - Brossura

Qadeer, Mohammed Abdul; Ansari, Abdullah Mohammad; Nehal, Md. Faisal

 
9783659421709: IVRS using FreeSwitch PBX: Design and Implementation

Sinossi

To retrieve relevant information on a mobile phone without having to open up a web browser is not only easier but also efficient in time-constraint situations. To achieve this, we implemented an Interactive Voice Response System (IVRS) for SIP-based phones. This book aims to propose a cost-effective IVR system using a simple PC without having to set up a physical PBX. Telecommunication services play an important role in exchange of information and communication. Although this system is limited to SIP-based phones, in this book we propose a general IVRS that can be implemented for a regular network operated mobile phone and various architectures that can be implemented through our model. This works in favour of institutes and small-scale companies who wish to implement a help line without the use of a physical PBX.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

L'autore

Mohammed Qadeer is an Asst. Professor with the Department of Computer Engineering, Aligarh Muslim University, India. Earlier, he was working with Cisco Systems Inc. as a Network Consulting Engineer in the Advanced Services division. His areas of research are Computer Networks, Wireless & Mobile Networks, NGN, 3G/4G, Location Based Services and QoS.

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.