The present volume illustrates a rich and promising research field in service, service systems sciences, by combining and fusing two strands of sciences: the science of service systems and systems sciences of service. The scale, complexity, and interdependence of today’s service systems have been driven to an unprecedented level by globalization, demographic changes, and technology developments, so that it is absolutely necessary now for us to cultivate a new frontier of service research.
In response, service science has emerged during the past decade as a transdisciplinary research field that aims to clarify, analyze, and design the structure and process of service systems. Service science is strongly motivated to prove the science of service systems. To deal with complexity, interactions, and the network of, in, and among service systems, we need to take a more systemic view. Because systems sciences offers a way of thinking in relationships and interaction and theories and models to address complexity, it is legitimate to develop systems sciences of service by explicitly focusing on systemic properties of service and service systems.
As a volume of the Translational Systems Sciences series, this book emphasizes, in particular, a translational systems sciences perspective when the authors are approaching service, service systems, and service innovation. Indeed, the book employs systems sciences as a common framework or language not only to approach service in a holistic way but also to take a translational approach aiming to explain, analyze, design, and support service systems and their evolution.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Professor, Department of Value and decision Science, Tokyo Institute of Technology
Visiting Professor, Hull University Business School (HUBS), UK; School of Business Management, Bandung Institute of Technology, Indonesia
Specialization (part): Systems sciences, Decision systems sciences, Service systems sciences, Operational research/management science
Part I: Service Systems Research Perspectives Ch1 Social Value: A Service Science Perspective (Jim Spohrer, Haluk Demirkan and Kelly Lyons).- Ch2 Service Systems Science: Translational and Trans-disciplinary Approach to Service Systems (Kyoichi Kijima).- Ch3 Service artifacts as co-creation boundary objects in digital platforms (Anssi Smedlund and Ville Eloranta).- Ch4 Four Axiomatic Requirements for Service Systems Research (David Reynolds and Irene CL Ng).- Ch5 Social innovations? manifested in new services and in new system level interactions (Marja Toivonen).- Ch6 The Limitations of Logic and Science and Systemic Thinking? From the Science of Service Systems to the Art of Coexistence and Co-prosperity Systems (Takashi Maeno) Part II: Service Systems Practice Ch7 Canadian Governments’ Reference Models Using Reference Models for Government Improvement (Roy Wiseman).- Ch8 What is 5S-KAIZEN: Asia-African Transnational and Translational Community of Practice in Value Co-creation of Health Services (Hiro Matsushita).- Ch9 Creating Information-based Customer Value with Service Systems in Retailing (Timo Rintamaki and Lasse Mitronen).- Ch10 Service R&D Program Design Aiming at Service Innovation (Yuriko Sawatani and Yuko Fujigaki).
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Spese di spedizione:
EUR 5,07
Da: Canada a: U.S.A.
Descrizione libro Hardcover. Condizione: New. BRAND NEW hardcover. Book. Codice articolo 116549
Descrizione libro Hardcover. Condizione: new. Codice articolo 9784431542667
Descrizione libro Condizione: New. PRINT ON DEMAND Book; New; Fast Shipping from the UK. No. book. Codice articolo ria9784431542667_lsuk
Descrizione libro Condizione: New. Codice articolo 19968037-n
Descrizione libro Buch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The present volume illustrates a rich and promising research field in service, service systems sciences, by combining and fusing two strands of sciences: the science of service systems and systems sciences of service. The scale, complexity, and interdependence of today's service systems have been driven to an unprecedented level by globalization, demographic changes, and technology developments, so that it is absolutely necessary now for us to cultivate a new frontier of service research. In response, service science has emerged during the past decade as a transdisciplinary research field that aims to clarify, analyze, and design the structure and process of service systems. Service science is strongly motivated to prove the science of service systems. To deal with complexity, interactions, and the network of, in, and among service systems, we need to take a more systemic view. Because systems sciences offers a way of thinking in relationships and interaction and theories and models to address complexity, it is legitimate to develop systems sciences of service by explicitly focusing on systemic properties of service and service systems. As a volume of the Translational Systems Sciences series, this book emphasizes, in particular, a translational systems sciences perspective when the authors are approaching service, service systems, and service innovation. Indeed, the book employs systems sciences as a common framework or language not only to approach service in a holistic way but also to take a translational approach aiming to explain, analyze, design, and support service systems and their evolution. 188 pp. Englisch. Codice articolo 9784431542667
Descrizione libro Hardcover. Condizione: Brand New. 2015 edition. 177 pages. 9.25x6.25x0.75 inches. In Stock. Codice articolo x-4431542663
Descrizione libro Condizione: New. Service Systems Science Editor(s): Kijima, Kyoichi. Series: Translational Systems Sciences. Num Pages: 177 pages, 14 black & white illustrations, 9 colour illustrations, 17 colour tables, biography. BIC Classification: KJT. Category: (P) Professional & Vocational. Dimension: 244 x 162 x 14. Weight in Grams: 410. . 2014. 2015th Edition. Hardcover. . . . . Codice articolo V9784431542667
Descrizione libro Buch. Condizione: Neu. Druck auf Anfrage Neuware - Printed after ordering - The present volume illustrates a rich and promising research field in service, service systems sciences, by combining and fusing two strands of sciences: the science of service systems and systems sciences of service. The scale, complexity, and interdependence of today's service systems have been driven to an unprecedented level by globalization, demographic changes, and technology developments, so that it is absolutely necessary now for us to cultivate a new frontier of service research. In response, service science has emerged during the past decade as a transdisciplinary research field that aims to clarify, analyze, and design the structure and process of service systems. Service science is strongly motivated to prove the science of service systems. To deal with complexity, interactions, and the network of, in, and among service systems, we need to take a more systemic view. Because systems sciences offers a way of thinking in relationships and interaction and theories and models to address complexity, it is legitimate to develop systems sciences of service by explicitly focusing on systemic properties of service and service systems. As a volume of the Translational Systems Sciences series, this book emphasizes, in particular, a translational systems sciences perspective when the authors are approaching service, service systems, and service innovation. Indeed, the book employs systems sciences as a common framework or language not only to approach service in a holistic way but also to take a translational approach aiming to explain, analyze, design, and support service systems and their evolution. Codice articolo 9784431542667
Descrizione libro Gebunden. Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Presents state-of-the-art concepts and methodologies in service systems scienceAuthors are leading researchers and practitioners from the United States, Europe and AsiaContents of workshops and symposia are updated and re-organized especial. Codice articolo 5752971
Descrizione libro Condizione: New. Service Systems Science Editor(s): Kijima, Kyoichi. Series: Translational Systems Sciences. Num Pages: 177 pages, 14 black & white illustrations, 9 colour illustrations, 17 colour tables, biography. BIC Classification: KJT. Category: (P) Professional & Vocational. Dimension: 244 x 162 x 14. Weight in Grams: 410. . 2014. 2015th Edition. Hardcover. . . . . Books ship from the US and Ireland. Codice articolo V9784431542667