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- ISBN 10 750454079X
- ISBN 13 9787504540799
- RilegaturaCopertina flessibile
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Salesperson: Advanced(Chinese Edition)
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Descrizione libro paperback. Condizione: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Pages Number: 125 Publisher: China Labor and Social Security Publishing House Pub. Date :2004-6-1. This book is a senior sales professional qualification training. Closely supervise training books. This book details the senior salesperson must master the knowledge and skills. covering basic knowledge of senior sales staff. expertise and skills. including knowledge of retail and commercial business operations. product knowledge. consulting services. customer buying behavior and psychological characteristics. quality service and Art of modern services. merchandise promotion. merchandising management. and personnel management. Book written for the senior salesperson's actual work. is a senior salesperson essential knowledge and skills training materials. but also vocational and technical schools of various types of professional training materials commodity business. but also available in the commodity business as the work of Reference . Contents: Unit 1 retail enterprises operating knowledge (1) 1.1 purchase business knowledge (1) 1.2 Inventories business knowledge (7) 1.3 Freight business knowledge (10) 1.4 sales knowledge (11) Unit 2 product knowledge (15) 2.1 Commodity Inspection (15) 2.2 General features and differential quality of goods (20) 2.3 appliance assembly. commissioning and troubleshooting (28) 2.4 product conservation (31) Unit 3 Advisory Services (36) 3.1 Overview (36) 3.2 customers consulting service expectations (39) 3.3 consulting services to different business conditions characterized by (40) 3.4 different services of consulting services characteristics (41) 3.5 Features of different target groups (43) 3.6 Services Etiquette (44) Unit 4 customer psychology and purchase behavior characteristics (48) 4.1 customers generally purchase psychological (48) 4.2 and its performance needs of customers (50) 4.3 Analysis of customer buying motives (52) 4.4 customers buying behavior and the basic characteristics of the type (54) 4.5 customer's individual and buying behavior (55) 4.6 customers buying behavior of different ages (57) 4.7 Gender and buying behavior of customers (58) 4.8 affect customer buying behavior and social factors (59) Unit 5 quality services and modern services Art (65) 5.1 Modern service concept and service standards (65) 5.2 Service artistic form of expression (67) 5.3 Business Services skills (69) Unit 6 Offers (82) 6.1 products promote the nature. purpose and process (82) 6.2 Offers the beginning of the phase (83) 6.3 Offers the commencement of phase (85) 6.4 The end product promotion phase (89) unit 7 display of goods for sale on-site design (93) 7.1 product display function and role (93) 7.2 products on display in the aesthetic elements of and its use (95) 7.3 product display design elements analysis (96) 7.4 product display and design (98) 7.5 environment to create a site for sale (105) Unit 8 merchandise sales management and personnel management (108) 8.1 analysis of sales activities of goods (108) 8.2 sales activities related factors (110) 8.3 Sales Activities Survey (111) 8.4 analysis of sales activities (112) 8.5 analysis of sales activities. preparation of the report (115) 8.6 Product Management (116) 8.7 business management of the daily work of Libraries group (120) 8.8 Libraries group accounting (122)Four Satisfaction guaranteed,or money back. Codice articolo L65630
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