Bangalore Calling - Brossura

Brinda S. Narayan

Brossura

ISBN 10: 9350092190 ISBN 13: 9789350092194

Casa editrice: Hachette India, 2011

Riassunto

The employees at the Callus call centre in Bangalore juggle false identities, abusive customers and the tugs of family and community. An Anglo-Indian trainer is aghast at the overt Americanisms adopted by her eager trainees. A van driver who yearns for a son petetitions the god Ayyappan by playing devotional songs inside the van. A brash, Jim Hendrix-loving agent tries to change the music and stokes the driver's deep resentment. A young girl travels across the great divide between the slum she lives in and the shiny glass complex where she works as a toilet cleaner.

Through fifteen linked stories, BANGALORE CALLING explores the social costs of outsourcing - the erosion of cultures, the displacement of vernacular languages and accents - in a world that's not yet flat.

Su questo libro

Recensione:

Entertaining and humane, BANGALORE CALLING is very much a book of our times. It is a moving introduction to the strange world of the Bangalore call centre (Sam Miller, former BBC Correspondent in India)

In this lively and deeply telling collection, the author transports us into an Alice in Wonderland Bangalore call centre training session in which students learn American English, imagine American cities and don American names. It is a powerful wake-up (Arlie Hochschild, Professor Emeritus at U.C. Berkeley)

Descrizione del libro:

Fifteen linked stories set around an Indian call centre - it's a reminder of the human and cultural costs of globalisation

Su questa edizione

• Editore: Hachette India
• Data di pubblicazione: 2011
• ISBN 10: 9350092190
• ISBN 13: 9789350092194
• Rilegatura: Copertina flessibile
• Numero di pagine: 320