Articoli correlati a Generative AI for Customer Experience: From Basics...
Sinossi
"Generative AI for Customer Experience: From Basics to Advanced Applications" delves into the transformative potential of Generative AI in enhancing customer interactions and satisfaction. The book begins with a comprehensive introduction to Generative AI, explaining its fundamentals, key technologies, and algorithms. It highlights how technologies like Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and transformer-based models such as GPT-3 and GPT-4 have revolutionized content creation, offering new avenues for personalized customer engagement.
The evolution of customer experience is traced from traditional methods, emphasizing face-to-face interactions and manual feedback collection, to the digital transformation era, where data analytics and automation tools began to play a crucial role. The book illustrates how AI has further advanced customer experience by enabling unprecedented levels of personalization and efficiency. It showcases how AI-powered chatbots, virtual assistants, and machine learning algorithms analyze vast amounts of data to predict customer needs and preferences, making interactions more seamless and engaging.
Key use cases of Generative AI in customer experience are explored in detail, including personalized recommendations, chatbots and virtual assistants, customer sentiment analysis, and predictive customer insights. Real-world case studies from various industries, such as retail, finance, healthcare, and hospitality, demonstrate the practical applications and benefits of Generative AI.
The book provides a step-by-step guide to implementing Generative AI in customer experience, covering the identification of customer pain points, data collection and management, selecting the right AI models, and integrating them with existing systems. It also addresses ethical considerations and challenges, such as data privacy, bias, fairness, transparency, and trust.
Measuring the impact of Generative AI on customer experience is another critical aspect covered, with discussions on key performance indicators (KPIs), customer satisfaction metrics, and return on investment (ROI) analysis. The book concludes with insights into future trends and innovations, offering predictions for the next decade and highlighting emerging technologies that will shape the future of customer experience.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Compra nuovo
Visualizza questo articolo
EUR 16,67
GRATIS per la spedizione in U.S.A.
Destinazione, tempi e costiRisultati della ricerca per Generative AI for Customer Experience: From Basics...
Foto dell'editore
Generative AI for Customer Experience (Paperback)
Da: Grand Eagle Retail, Mason, OH, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: new. Paperback. "Generative AI for Customer Experience: From Basics to Advanced Applications" delves into the transformative potential of Generative AI in enhancing customer interactions and satisfaction. The book begins with a comprehensive introduction to Generative AI, explaining its fundamentals, key technologies, and algorithms. It highlights how technologies like Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and transformer-based models such as GPT-3 and GPT-4 have revolutionized content creation, offering new avenues for personalized customer engagement.The evolution of customer experience is traced from traditional methods, emphasizing face-to-face interactions and manual feedback collection, to the digital transformation era, where data analytics and automation tools began to play a crucial role. The book illustrates how AI has further advanced customer experience by enabling unprecedented levels of personalization and efficiency. It showcases how AI-powered chatbots, virtual assistants, and machine learning algorithms analyze vast amounts of data to predict customer needs and preferences, making interactions more seamless and engaging.Key use cases of Generative AI in customer experience are explored in detail, including personalized recommendations, chatbots and virtual assistants, customer sentiment analysis, and predictive customer insights. Real-world case studies from various industries, such as retail, finance, healthcare, and hospitality, demonstrate the practical applications and benefits of Generative AI.The book provides a step-by-step guide to implementing Generative AI in customer experience, covering the identification of customer pain points, data collection and management, selecting the right AI models, and integrating them with existing systems. It also addresses ethical considerations and challenges, such as data privacy, bias, fairness, transparency, and trust.Measuring the impact of Generative AI on customer experience is another critical aspect covered, with discussions on key performance indicators (KPIs), customer satisfaction metrics, and return on investment (ROI) analysis. The book concludes with insights into future trends and innovations, offering predictions for the next decade and highlighting emerging technologies that will shape the future of customer experience. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Codice articolo 9798333906380
Quantità: 1 disponibili
Foto dell'editore
Generative AI for Customer Experience: From Basics to Advanced Applications
Print on DemandDa: California Books, Miami, FL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New. Print on Demand. Codice articolo I-9798333906380
Quantità: Più di 20 disponibili
Foto dell'editore
Generative AI for Customer Experience
Print on DemandDa: PBShop.store US, Wood Dale, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
PAP. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Codice articolo L0-9798333906380
Quantità: Più di 20 disponibili
Foto dell'editore
Generative AI for Customer Experience: From Basics to Advanced Applications
Da: Best Price, Torrance, CA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New. SUPER FAST SHIPPING. Codice articolo 9798333906380
Quantità: 2 disponibili
Foto dell'editore
Generative AI for Customer Experience
Print on DemandDa: PBShop.store UK, Fairford, GLOS, Regno Unito
Valutazione del venditore 5 su 5 stelle
PAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Codice articolo L0-9798333906380
Quantità: Più di 20 disponibili
Foto dell'editore
Generative AI for Customer Experience: From Basics to Advanced Applications
Da: Ria Christie Collections, Uxbridge, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: New. In. Codice articolo ria9798333906380_new
Quantità: Più di 20 disponibili
Foto dell'editore
Generative AI for Customer Experience (Paperback)
Da: CitiRetail, Stevenage, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: new. Paperback. "Generative AI for Customer Experience: From Basics to Advanced Applications" delves into the transformative potential of Generative AI in enhancing customer interactions and satisfaction. The book begins with a comprehensive introduction to Generative AI, explaining its fundamentals, key technologies, and algorithms. It highlights how technologies like Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and transformer-based models such as GPT-3 and GPT-4 have revolutionized content creation, offering new avenues for personalized customer engagement.The evolution of customer experience is traced from traditional methods, emphasizing face-to-face interactions and manual feedback collection, to the digital transformation era, where data analytics and automation tools began to play a crucial role. The book illustrates how AI has further advanced customer experience by enabling unprecedented levels of personalization and efficiency. It showcases how AI-powered chatbots, virtual assistants, and machine learning algorithms analyze vast amounts of data to predict customer needs and preferences, making interactions more seamless and engaging.Key use cases of Generative AI in customer experience are explored in detail, including personalized recommendations, chatbots and virtual assistants, customer sentiment analysis, and predictive customer insights. Real-world case studies from various industries, such as retail, finance, healthcare, and hospitality, demonstrate the practical applications and benefits of Generative AI.The book provides a step-by-step guide to implementing Generative AI in customer experience, covering the identification of customer pain points, data collection and management, selecting the right AI models, and integrating them with existing systems. It also addresses ethical considerations and challenges, such as data privacy, bias, fairness, transparency, and trust.Measuring the impact of Generative AI on customer experience is another critical aspect covered, with discussions on key performance indicators (KPIs), customer satisfaction metrics, and return on investment (ROI) analysis. The book concludes with insights into future trends and innovations, offering predictions for the next decade and highlighting emerging technologies that will shape the future of customer experience. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Codice articolo 9798333906380
Quantità: 1 disponibili