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Conflict Style Inventory Trainer's Guide

Sashkin, Marshall

Editore: Human Resource Development Pr, 1990
ISBN 10: 0874253217 / ISBN 13: 9780874253214
Nuovi / Soft cover / Quantità: 1
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Titolo: Conflict Style Inventory Trainer's Guide

Casa editrice: Human Resource Development Pr

Data di pubblicazione: 1990

Legatura: Soft cover

Condizione libro: New


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Riassunto: Conflict isn't always a negative influence in teams and organizations. This instrument assesses individual approaches to conflict and shows how to make conflict a constructive, rather than destructive, force in your workplace. This revised and improved edition includes new scales to measure team's approach to conflict as well as each individual's approach.

The instrument consists of 10 vignettes which describe realistic workplace conflicts. For each vignette, participants are presented with five possible responses to the conflict, and are instructed to indicate which ones most closely describe how they would actually deal with the situation. The results give respondents an accurate assessment and understanding of their own natural approaches to dealing with conflict, and provide a starting point for developing the skills necessary to begin managing conflict constructively.

An accompanying Trainer's Guide provides explanations of each vignette and discussion of typical responses to each. It also includes workshop designs, a lecturette, overhead transparency masters, norms, and references. Managing Conflict Constructively is a helpful participant handout which provides background information on conflict management.

L'autore: Marshall Sashkin is professor of human resource development at The George Washington University in Washington, D.C., where he teaches graduate courses in the area of management and organization development, leadership, consulting skills, and research design and method. Marshall received his bachelors degree in psychology from the University of California, Los Angeles, and earned a Ph.D. in organizational psychology from the University of Michigan. He has conducted research, taught at several universities, and consulted with numerous public and private-sector organizations, including the Army War College, TRW, GE, and American Express.

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Indirizzo: Lewiston, NY, U.S.A.

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