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Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: This is the third book in the Culture of Partnership series. It shows you how to engage your employees and it provides the tools to do it.Based on 20 years of research and client application, Thomas McCoy reveals a step-by-step process for the design and implementation of a tested and proven engagement system. The reader can apply the entire system or select individual components that support existing initiatives. Either way, engagement will increase and business results will improve.* "Employee Engagement increased more than 15% over eighteen months as measured by the survey."* "Revenue increased by more than 10% the first year." * "Net Profit increased more than 5% the first year." These are typical results. And you can achieve similar results from the system described in this book.Written by Thomas J. McCoy - an expert in the field of employee involvement, performance improvement and reward systems - this experience-based book delivers the concepts, techniques, templates, flow charts and action sessions that will engage your employees.Filled with over 90 illustrations, examples, and a money-back guarantee, Employee Engagement: The Framework for the Future(tm) presents a proven, lasting set of solutions that are guaranteed to improve operational effectiveness. This book contains:* Concepts that develop a common understanding about engagement.* A framework for dealing with the complex issues of engagement.* A structure that supplies the tools and techniques to engage employees.* Already have improvement initiatives in place? This system acts as an integrating platform for a broad range of management tools and methods.This book will enable you to:* Develop an engagement strategy.* Design, build, implement an engagement system.* Measure engagement using the culture survey.* Take corrective action. (Implement practices that respond to engagement issues.)* Sustain the gains of improvement.Your organization will:* Increase profit, improve stock value and, for private companies, improve the value modifier.* Build a unified team of employees with a common focus.* Increase ease of operation.* Become an employer of choice.Your employees will:* Become more motivated.and engaged.* Understand and respond to the voice of the customer.* Improve productivity and effectiveness.* Think, act and feel more like business partners."Employee Engagement is a blueprint for creating and executing an engagement system from start to finish. It should be of great value to any business owner or senior executive who wants to maximize the involvement of the company's most valuable asset."Barry Silverstein - Clarion Book Review. Codice inventario libreria

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Riassunto:      In an economy where the competition turns on a dime and customers are loyal to the most recent piece of technology, engaged employees are the competitive advantage. The ability to engage employees in the success of the business is fast becoming a critical skill... and a professional requirement.
 
     Employee Engagement is a breakthrough in human resource thinking. Unlike the piecemeal or singular focus approaches that are scattered throughout the management literature, this book takes a systems approach to the concept of engagement. In doing so, it provides a blueprint for developing and implementing employee engagement from start to finish.
 
     The result of over 18 years of research and client application, this book reveals a proven approach for developing engaged employees. It includes:

  1. The Partnership Model that represents the win/win relationship between the company, the employees and the customer.
  2. The engagement survey that identifies the level of engagement at your company...and how to improve it. Actionable information and a critical tool for you.
  3. The Pyramid of Components; an abundant set of tools, techniques and processes that help you do what needs to be done.
  4. The role that incentives and ScoreCards play in a successful engagement strategy.
  5. A customizable implementation map that helps you develop a budget and manage the process from start to ...sustainability.
  6. A reason for employees to become engaged.
The knowledge in this book is the result of work performed with more than 35 companies, examples of which are listed below.
 
Growing in the Great Recession: Change to a different business model
     A 65 person company in the service sector that needed to transition to a new business model as their traditional business began to disappear. To succeed with the transition they needed flexible, responsive and innovative employees that would embrace the change.
     Over 18 months the employees used the engagement tools to establish new work processes, increase efficiencies and reduce cost. More than one employee commented that "What made the engagement real for us was the incentive plan linked to our department ScoreCard."
     As a result the company went from negative profitability to a profit of over 3.5%...the highest profit in 8 years. They reduced their line of credit usage to zero thus eliminating substantial interest cost.
     During the same time they improved their employee engagement survey score by 8.2 points, moving from 61.4 to 69.6.
 
Ease of Operation: Working on the business vs. working in the business.
     A privately held company in the manufacturing sector was losing market share to imports. They were not competitive due inefficient processes, low morale and poor attendance. The owner and leadership team were under stress and worked excessive hours "fighting fires."
     The leadership team selected The Framework For The Future? because of its flexible design. Instead of implementing the entire system as a strategy, they selected specific components which they thought would provide the best and most rapid results: ScoreCards, incentive pay, and problem solving teams.
     After three years, the company is under no threat from imports. Profit margin increased from 1.6% to 4.1%. Direct labor costs decreased from 18.6% to 12.9%. Inventory turns increased from 7.6 to 20.9 and Sales per employee, a measure of productivity, increased from $93,000 to $138,000.
     The owner is quoted as saying: "We now have more control over our business and I have more time to spend with my family."

     Employee Engagement is a blueprint for creating and implementing an engagement system from start to finish. It is of great value to any business owner, senior executive or professional in the area of HR, OD, TQM or LEAN who wants to maximize the involvement of the company's most valuable asset.

Dall'autore: "Employee Engagement" is the third book in the "Culture of Partnership" series. The other two books are "Compensation and Motivation" and "Creating an Open-Book Organization".  All three books are available on Amazon.

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Descrizione libro Createspace, United States, 2012. Paperback. Condizione libro: New. 251 x 173 mm. Language: English . Brand New Book ***** Print on Demand *****. This is the third book in the Culture of Partnership series. It shows you how to engage your employees and it provides the tools to do it. Based on 20 years of research and client application, Thomas McCoy reveals a step-by-step process for the design and implementation of a tested and proven engagement system. The reader can apply the entire system or select individual components that support existing initiatives. Either way, engagement will increase and business results will improve. Employee Engagement increased more than 15 over eighteen months as measured by the survey. Revenue increased by more than 10 the first year. Net Profit increased more than 5 the first year. These are typical results. And you can achieve similar results from the system described in this book. Written by Thomas J. McCoy - an expert in the field of employee involvement, performance improvement and reward systems - this experience-based book delivers the concepts, techniques, templates, flow charts and action sessions that will engage your employees. Filled with over 90 illustrations, examples, and a money-back guarantee, Employee Engagement: The Framework for the Future presents a proven, lasting set of solutions that are guaranteed to improve operational effectiveness. This book contains: Concepts that develop a common understanding about engagement. A framework for dealing with the complex issues of engagement. A structure that supplies the tools and techniques to engage employees. Already have improvement initiatives in place? This system acts as an integrating platform for a broad range of management tools and methods. This book will enable you to: Develop an engagement strategy. Design, build, implement an engagement system. Measure engagement using the culture survey. Take corrective action. (Implement practices that respond to engagement issues.) Sustain the gains of improvement. Your organization will: Increase profit, improve stock value and, for private companies, improve the value modifier. Build a unified team of employees with a common focus. Increase ease of operation. Become an employer of choice. Your employees will: Become more motivated.and engaged. Understand and respond to the voice of the customer. Improve productivity and effectiveness. Think, act and feel more like business partners. Employee Engagement is a blueprint for creating and executing an engagement system from start to finish. It should be of great value to any business owner or senior executive who wants to maximize the involvement of the company s most valuable asset. Barry Silverstein - Clarion Book Review. Codice libro della libreria APC9781475289350

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Descrizione libro Createspace, United States, 2012. Paperback. Condizione libro: New. 251 x 173 mm. Language: English . Brand New Book ***** Print on Demand *****.This is the third book in the Culture of Partnership series. It shows you how to engage your employees and it provides the tools to do it. Based on 20 years of research and client application, Thomas McCoy reveals a step-by-step process for the design and implementation of a tested and proven engagement system. The reader can apply the entire system or select individual components that support existing initiatives. Either way, engagement will increase and business results will improve. Employee Engagement increased more than 15 over eighteen months as measured by the survey. Revenue increased by more than 10 the first year. Net Profit increased more than 5 the first year. These are typical results. And you can achieve similar results from the system described in this book. Written by Thomas J. McCoy - an expert in the field of employee involvement, performance improvement and reward systems - this experience-based book delivers the concepts, techniques, templates, flow charts and action sessions that will engage your employees. Filled with over 90 illustrations, examples, and a money-back guarantee, Employee Engagement: The Framework for the Future presents a proven, lasting set of solutions that are guaranteed to improve operational effectiveness. This book contains: Concepts that develop a common understanding about engagement. A framework for dealing with the complex issues of engagement. A structure that supplies the tools and techniques to engage employees. Already have improvement initiatives in place? This system acts as an integrating platform for a broad range of management tools and methods. This book will enable you to: Develop an engagement strategy. Design, build, implement an engagement system. Measure engagement using the culture survey. Take corrective action. (Implement practices that respond to engagement issues.) Sustain the gains of improvement. Your organization will: Increase profit, improve stock value and, for private companies, improve the value modifier. Build a unified team of employees with a common focus. Increase ease of operation. Become an employer of choice. Your employees will: Become more motivated.and engaged. Understand and respond to the voice of the customer. Improve productivity and effectiveness. Think, act and feel more like business partners. Employee Engagement is a blueprint for creating and executing an engagement system from start to finish. It should be of great value to any business owner or senior executive who wants to maximize the involvement of the company s most valuable asset. Barry Silverstein - Clarion Book Review. Codice libro della libreria APC9781475289350

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Descrizione libro Createspace. Paperback. Condizione libro: New. This item is printed on demand. Paperback. 228 pages. Dimensions: 9.9in. x 6.8in. x 0.4in. In an economy where the competition turns on a dime and customers are loyal to the most recent piece of technology, engaged employees are the competitive advantage. The ability to engage employees in the success of the business is fast becoming a critical skill. . . and a professional requirement. Employee Engagement is a breakthrough in human resource thinking. Unlike the piecemeal or singular focus approaches that are scattered throughout the management literature, this book takes a systems approach to the concept of engagement. In doing so, it provides a blueprint for developing and implementing employee engagement from start to finish. The result of over 18 years of research and client application, this book reveals a proven approach for developing engaged employees. It includes: The Partnership Model that represents the winwin relationship between the company, the employees and the customer. The engagement survey that identifies the level of engagement at your company. . . and how to improve it. Actionable information and a critical tool for you. The Pyramid of Components; an abundant set of tools, techniques and processes that help you do what needs to be done. The role that incentives and ScoreCards play in a successful engagement strategy. A customizable implementation map that helps you develop a budget and manage the process from start to . . . sustainability. A reason for employees to become engaged. The knowledge in this book is the result of work performed with more than 35 companies, examples of which are listed below. Growing in the Great Recession: Change to a different business model A 65 person company in the service sector that needed to transition to a new business model as their traditional business began to disappear. To succeed with the transition they needed flexible, responsive and innovative employees that would embrace the change. Over 18 months the employees used the engagement tools to establish new work processes, increase efficiencies and reduce cost. More than one employee commented that What made the engagement real for us was the incentive plan linked to our department ScoreCard. As a result the company went from negative profitability to a profit of over 3. 5. . . the highest profit in 8 years. They reduced their line of credit usage to zero thus eliminating substantial interest cost. During the same time they improved their employee engagement survey score by 8. 2 points, moving from 61. 4 to 69. 6. Ease of Operation: Working on the business vs. working in the business. A privately held company in the manufacturing sector was losing market share to imports. They were not competitive due inefficient processes, low morale and poor attendance. The owner and leadership team were under stress and worked excessive hours fighting fires. The leadership team selected The Framework For The Future because of its flexible design. Instead of implementing the entire system as a strategy, they selected specific components which they thought would provide the best and most rapid results: ScoreCards, incentive pay, and problem solving teams. After three years, the company is under no threat from imports. Profit margin increased from 1. 6 to 4. 1. Direct labor costs decreased from 18. 6 to 12. 9. Inventory turns increased from 7. 6 to 20. 9 and Sales per employee, a measure of productivity, increased from 93, 000 to 138, 000. The owner is quoted as saying: We now have more control over our business and I have more time to spend with my family. Employee Engagement is a blueprint for creating and implementing an engagement system from start to finish. It is of great value to any business owner, senior executive or professional in the area of HR, OD, TQM or LEAN who wants to maximize the involvement of the companys most valuable asset. This item ships from La Vergne,TN. Paperback. Codice libro della libreria 9781475289350

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