Functionality, Intentionality and Morality

Hartel, Charmine E. J. (Editor)/ Ashkanasy, Neal M. (Editor)/ Zerbe, Wilfred J. (Editor)

ISBN 10: 0762314141 / ISBN 13: 9780762314140

Editore: Jai, 2007

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315 pages. 9.00x6.25x1.25 inches. In Stock. Codice articolo x-0762314141

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Titolo: Functionality, Intentionality and Morality

Casa editrice: Jai

Data di pubblicazione: 2007

Legatura: Hardcover

Condizione: Brand New

Descrizione articolo

Riassunto:

The field of research on affect and emotions in organizations is one that has garnered a great deal of enthusiastic attention and positive regard from scholars and practitioners alike. After little more than 10 years of research, organizational behavior scholars look to emotions as an important determinant of nearly every facet of workplace behaviour. The articles in this volume represent a selection of the best papers presented at the fifth International Conference on Emotions and Organizational Life (which was held in Atlanta, U.S.A, in August 2006), together with invited papers by some of the leading scholars in the field. The theme of this volume, Functionality, Intentionality and Morality, reflects an area of considerable importance in emotions research at this point in time. Collectively, the works presented expand our understanding of the boundary conditions of emotional influences in organizations, the ways in which emotions are intentionally used to influence organizational outcomes, the conditions that determine whether emotions influence to public detriment or good, and the what constitutes the moral and immoral use of emotions. The resulting commentary undoubtedly will assist scholars in focussing their research questions appropriately as well as provide guidance to managers and practitioners on the 'who, what, when, where and how' of emotions management.

Contenuti:

Boundary Conditions on the Functional Role of Affect in Strategic Decision Making
Investigating the Emotional Basis of Charismatic Leadership: The Role of Leaders Positive Mood and Emotional Intelligence
Incorporation of Emotional labor in the Demand-Control-Support Model: The relation with Emotional Exhaustion and Personal Accomplishment in Nurses
Team Emotion Recognition Accuracy and Team Performance
Leveraging Emotions in Value Management of Brands and Products
Caveat Venditor: How Emotions and Cognition Influence Consumers Negative Behavioural Responses to Service Recovery
Leading with a smile: The influence of managers leadership behaviour and emotional skills on the emotional experience of employees
Emotion Management in Cross-Cultural Perspective: Smile Training in Japan and North American Service Organizations
Use, Overuse and Misuse of Mood and Emotion
Do Employee Emotions Mediate Employee Trust in the Organization During Major Change?
Emotional Capital at Caring Work
The Role of Moral Leadership, Affective Climate and Organizational Justice in Toxic Emotions