Titolo: Gamification in Sales & Support (Enterprise ...
Casa editrice: CreateSpace Independent Publishing Platform
Data di pubblicazione: 2014
Legatura: Soft cover
Condizione libro: Used
This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Codice inventario libreria ABE_book_usedgood_1502856026
Riassunto: Research shows when people are engaged they are more productive. That's why gamification has caught on in the corporate world. The clever combination of fields such as game design, psychology, motivation theory, neurophysiology, and behaviorism has been scientifically shown to improve engagement and compliance. While sales contests and other game elements have been used in the past for sales and contact centers, gamification is a much more sophisticated and comprehensive solution. The examples in this book will inspire you to better engage your agents and customers. Gamification in Sales and Support highlights several dozen examples of how organizations like yours are using gamification for engaging internal and external communities, encouraging knowledge sharing, and crowdsourcing innovation with gamified systems. A list of technologies and solutions providers will help you to start implementing your own gamification solutions.
Metodi di pagamento
La libreria accetta i seguenti metodi di pagamento:
Libreria AbeBooks dal: 7 maggio 2014
We guarantee the condition of every book as it's described on the AbeBooks web
sites. If you're dissatisfied with your purchase (Incorrect Book/Not as
Described/Damaged) or if the order hasn't arrived, you're eligible for a refund
within 30 days of the estimated delivery date. If you've changed your mind
about a book that you've ordered, please use the Ask bookseller a question link
to contact us and we'll respond within 2 business days.
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.