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Managing Aggression (Hardback)

Ray Braithwaite

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ISBN 10: 0415243793 / ISBN 13: 9780415243797
Editore: Taylor Francis Ltd, United Kingdom, 2001
Nuovi Condizione: New Rilegato
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Libreria AbeBooks dal 14 gennaio 2010

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Language: English . Brand New Book. How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook: * empowers individuals by providing a range of useful useful skills that can help in managing aggression * enables staff placed in difficult or dangerous situations by their employers to address the issue effectively * clarifies the responsibilities of the manager in ensuring staff are safeguarded * builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace. Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work. Codice inventario libreria AA69780415243797

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Dati bibliografici

Titolo: Managing Aggression (Hardback)

Casa editrice: Taylor Francis Ltd, United Kingdom

Data di pubblicazione: 2001

Legatura: Hardback

Condizione libro:New

Descrizione articolo

Riassunto:

How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:

  • empowers individuals by providing a range of useful useful skills that can help in managing aggression
  • enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
  • clarifies the responsibilities of the manager in ensuring staff are safeguarded
  • builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.

Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

Recensione:

... This book can be highly recommended for its style, content and the thought provoking nature of the areas its author is brave enough to tackle. Roy Braithwaite

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