Chris Yates is the General Manager of Learning & Development at Microsoft and is based in Seattle. Previously he was the Chief Learning Officer and Head of People and Organizational Development for Caterpillar Inc. and has served in senior roles at HSBC and American Express. He specializes in organizational design, leadership development and the management of large-scale change initiatives. Along with Pooja Sachdev, he was the co-author of Rewire.

Pooja Sachdev worked as a consultant Organisational Development Specialist for the HSBC Group for several years. Previously, she worked at Towers Perrin (now Towers Watson) and at Taylor Nelson Sofres (TNS), and was appointed Senior Policy Officer at the Commission for Racial Equality. She has worked with a wide range of organizations in the public and private sectors, including Channel 4, London Borough of Newham, the Department for Trade and Industry, Novartis and Royal Mail.

Pooja specializes in unconscious bias (its impact in decision-making), gender in the workplace, culture (organizational and other), work life balance, employee engagement and wellbeing. She has lived in three countries, and is a qualified counsellor, coach and group moderator. Pooja holds an MSc in Occupational Psychology and is currently working as a consultant in London.

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ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.

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Thrift Books Global LLC
18300 Cascade Ave S, Seattle, WA, 98188, U.S.A.

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We guarantee each book that we send you. If you have any problems, please contact
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