Service Design, Itil, Version 3

Colin Rudd; Vernon Lloyd

ISBN 10: 0113310471 / ISBN 13: 9780113310470

Editore: The Stationery Office/Tso, 2007

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Codice articolo S_432781969

Dati bibliografici

• Titolo: Service Design, Itil, Version 3
• Editore: The Stationery Office/Tso
• Data di pubblicazione: 2007
• Lingua: Inglese
• ISBN 10: 0113310471
• ISBN 13: 9780113310470
• Rilegatura: paperback
• Condizione: Good

Descrizione articolo

Riassunto

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.