The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to sales@wspc.com.

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Descrizione libreria

We sell Brand New University Textbooks to students at very affordable prices. All orders are shipped by Trackable methods only and the tracking number is available within 48 hours of placing the order. We also offer free shipping to USA, Canada and Europe and lowest shipping charges in other countries. We have multiple warehouses to save on the transit time.

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Informazioni sull?azienda del venditore

SMASS Group LLC
1944 Loma Linda Dr, Irving, TX, 75063, U.S.A.

Condizioni di vendita e spedizione

Condizioni di vendita

We sell Brand New Textbooks requied for studies in the Univesity. We have been in this business for the past 14 years and we know how to keep our customers happy and satisfies by providing them the required course material and the most affordable prices.

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Condizioni di spedizione

We ship all orders from our Multiple warehouses by Tracakble method only. We have tie up with Fedex, DHL, UPS and USPS for our logistics requirements. All tracking numbers are available within 48 hours of processing the order.

Tariffe di spedizione da U.S.A. a Italia

Tariffe di spedizione da U.S.A. a Italia
Quantit� dell?ordine	Da 10 a 15 giorni lavorativi	Da 5 a 8 giorni lavorativi
Primo articolo	EUR 0.00	EUR 0.00

I tempi di consegna sono stabiliti dai venditori e variano in base al corriere e al paese. Gli ordini che devono attraversare una dogana possono subire ritardi e spetta agli acquirenti pagare eventuali tariffe o dazi associati. I venditori possono contattarti in merito ad addebiti aggiuntivi dovuti a eventuali maggiorazioni dei costi di spedizione dei tuoi articoli.