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21st Century Office Assistant's Manual ISBN 13: 9780440217251

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9780440217251: 21st Century Office Assistant's Manual
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An office worker's manual provides sample correspondences for a variety of written communications, a guide to business grammar, advice on how and when to use communication forums, and tips on office protocol and problem solving. Original.

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ce, large or small, is a more complex and demanding environment than it was a decade ago. New kinds of work spaces, expanded office duties, and updated communication equipment require new skills of office workers. This comprehensive and completely up-to-date handbook functions as both a superior training manual for new employees and an essential reference work for any office worker who wants to be self-assured, confident, and on a career track to success.
-- Sample memos, letters, meeting minutes, reports, and other business communications
-- Complete English grammar and spelling for business
-- How to organize and set up business meetings
-- When and how to utilize e-mail, fax machines, and teleconferences
-- Dos and don'ts of successful office protocol, problem solving, chain of command, and more
-- Grievance procedures, including facts about sexual harassment, equal pay, act, Title VII, and age discrimination
Product Description:
Book by The Philip Lief Group

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