The Definitive Personal Assistant & Secretarial Handbook: A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants - Brossura

France, Sue

Brossura

ISBN 10: 0749474769 ISBN 13: 9780749474768

Casa editrice: Kogan Page Ltd, 2015

Riassunto

Placing special emphasis on career development and learning, The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management, personal and executive assistants, and secretaries. Sue France covers all the skills needed to progress one’s career, offering advice and help with time management, networking, relationship management, communication, and confidence.

This third edition includes a new chapter on how to use neuroscience tools to work through personal weaknesses and primed behavioral traits, and contains even more practical help with minute taking, telephone and mobile communication etiquette, and presentation skills. With free downloadable online resources to aid the day-to-day running of an office, this comprehensive and accessible guide is the perfect desk companion to grow as a professional PA or office manager.

Su questo libro

Recensione:

"I run training courses for secretaries and P.A.s and read this book to see if it would be suitable to give to our students as a gift. Suitable? It is essential. I'm going to buy a box-load. We are a Pitman training centre (in Preston) and our reputation has been built on turning out the best, most professional businesspeople in the business. So that's why I highly recommend this book." --Customer Review

"A brilliant author with a deep understanding of human interrelations, who presents and shares her knowledge in a fascinating and at the same time quiet manner, which only a true professional can do. I've taken a great pleasure from reading the book for the first time." --Customer Review

Descrizione del libro:

Details practical up-to-date advice that enables personal assistants to excel at their jobs and surpass their bosses' expectations

Comes with an entirely new chapter on neuroscience and how it affects PA's behaviours and learning patterns

Online Resources: minute-taking templates and a comprehensive management checklist

Su questa edizione

• Editore: Kogan Page Ltd
• Data di pubblicazione: 2015
• ISBN 10: 0749474769
• ISBN 13: 9780749474768
• Rilegatura: Copertina flessibile
• Numero edizione: 3
• Numero di pagine: 265