Managing for Quality and Performance Excellence - Rilegato

Evans, James R.; Lindsay, William M.

Rilegato

ISBN 10: 1305662547 ISBN 13: 9781305662544

Casa editrice: South-Western Pub, 2015

Riassunto

Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need -- now and throughout your career -- to ensure quality management success.

Su questa edizione

• Editore: South-Western Pub
• Data di pubblicazione: 2015
• ISBN 10: 1305662547
• ISBN 13: 9781305662544
• Rilegatura: Copertina rigida
• Numero di pagine: 701