Automotive Internet Sales Mastery: Skills and Techniques of Top Internet Sales Professionals - Brossura

Northburg, Tim

Brossura

ISBN 10: 1466227176 ISBN 13: 9781466227170

Casa editrice: CreateSpace Independent Publishing Platform, 2011

Riassunto

In dealerships today, Internet Departments are growing and many dealerships are going to an all Internet based sales force. What processes do you have in place to handle your Internet customers to appoint and close more leads? Automotive Internet Sales Mastery is your complete guide to handling, appointing, and selling more Internet customers. This step-by-step guidebook takes you through the first call, the first text, and the first e-mail. It outlines a rigorous 90 day follow-up, breaks down the Internet sales process, and more. Become an Internet Sales Master and sell more vehicles!

Su questo libro

L'autore:

Tim Northburg started his automotive career in 1996 selling cars where he learned highly valuable customer service and needs based selling skills. In 1998 he gained international experience while managing a Rover, MG, MINI Cooper dealership in Chester, England. Since 2000, he has moved into upper management where he currently trains, motivates and leads his highly successful team of sales professionals. He has three years experience running the Business Development Center where he learned valuable customer follow-up, incoming phone call, prospecting, and owner retention techniques and skills. He spent six years as a Used Car Manager /Desk Manager and is fully trained in Finance, Marketing and Public Relations. In 2010 he became a Sales Manager and E-Commerce Director at a highly successful Honda, GMC, Buick Dealership. Tim Northburg’s commitment and dedication to the business, and the sales people he leads, is evident in this complete training guidebook. He shares the knowledge gained, throughout his career, because he wants others to succeed like he has.

Su questa edizione

• Editore: CreateSpace Independent Publishing Platform
• Data di pubblicazione: 2011
• ISBN 10: 1466227176
• ISBN 13: 9781466227170
• Rilegatura: Copertina flessibile
• Numero di pagine: 276