Change for Excellence: Operational Excellence for Management of Change and Change Management - Brossura

Crawford, Mr John

Brossura

ISBN 10: 1492171247 ISBN 13: 9781492171249

Casa editrice: CreateSpace Independent Publishing Platform, 2013

Riassunto

Change for Excellence. This is the second edition of an already great book on Operational Excellence for Management of Change Operations and Change Management Delivery. This is not just another book on the subject, but the only book published providing a tailored approach to implement excellence based on the actual needs of the business and is not “a one size fits” all approach. It is a powerful, pragmatic and relevant guide for all levels of management. Management of Change Operation is the enabler for businesses to be successful in today's competitive environment and tomorrow's cut throat world where only the relevant and nimblest businesses will survive. The change operation within the business must become a responsive, efficient, effective and flexible to deliver quality outcomes at optimum cost with fewer defects and maximise returns on investment budget. The author has designed a unique Blueprint for Operational Excellence. It encompasses an implementation wrapper titled Seven Step Route Planner to Operational Excellence, which is the conduit for applying the four principal elements of excellence. These are: Objectives; Principles; Enablers, and Frameworks. At the centre is the business vision that drives the desired results. The route planner explains the journey through each step and introduces key principles and frameworks tailored for all aspects of a change management operation. The approach is to hold the readers hand through the 380 pages of explanations which in themselves are proven and well known techniques and tools. For change management excellence, there is no need to employ expensive consultants or use time consuming methods that are neither suitable nor fit for purpose. The book is suitable for professionals and students alike and they will quickly grasp the models and proven techniques deployed. It is aimed at anyone who wants to understand all the facets of a change organisation and how they can be improved to provide operational excellence. It conveys techniques clearly, and presents multiple examples and colour illustrations that guide the reader to implement. Please click "look inside" to understand the comprehensive range of topics covered.

Su questo libro

L'autore:

I operated at director level for many years before setting up as an independent consultant. I have worked across different cultures and finance organisations in Europe, Africa, US, India and Far East with an impeccable track record of providing business and IT direction, together with a solid reputation for delivering global programmes and solutions. I am authoritative in change management, directing and managing major business change programmes on a global basis as a practitioner and consultant, where I have delivered complex solutions and solved organisational issues. My specialism has been business transformation involving the merging of discrete businesses, process reengineering, offshoring, outsourcing and the delivery of new business-to-business and business-to-customer solutions. Some examples: Reengineer Financial Planning B2B and B2C proposition by introducing “straight through” processes and outsourcing for delivering tailored interactive propositions to customers; and Reengineering Commercial Factoring business through large scale reorganisation of the business model through the utilisation of offshore capabilities. I have been described as an excellent visionary, strategist and implementer who can explain complex terms into simple layman language. An articulate communicator and skilled negotiator who demonstrates intellect, tact and diplomacy to work with wide range of internal and external stakeholder. Over the last 25 years, I have gained strategic planning and change management experience in Retail Banking, Commercial Banking, Asset Management, Private Banking, Wealth Management, Investment Banking, Insurance and Bancassurance sectors. My examples of accomplishments are: · Devising Business Strategies · Directing IT and Business Change Organisations · Developing Product Propositions · Developing Customer Propositions · Delivering Change Portfolios · Undertaking Change Health Checks · Mentoring · Supporting Executives as a Trusted Advisor

Su questa edizione

• Editore: CreateSpace Independent Publishing Platform
• Data di pubblicazione: 2013
• ISBN 10: 1492171247
• ISBN 13: 9781492171249
• Rilegatura: Copertina flessibile
• Numero di pagine: 382