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Editore: Fraunhofer Verlag, 2016
ISBN 10: 3839610664ISBN 13: 9783839610664
Da: medimops, Berlin, Germania
Libro
Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
Editore: Fraunhofer Verlag, 2016
ISBN 10: 3839610664ISBN 13: 9783839610664
Da: AHA-BUCH, Einbeck, Germania
Libro
Taschenbuch. Condizione: Gebraucht. Gebraucht - Sehr gut Gelesenes Exemplar in sehr gutem Zustand - Die vorliegende Ausgabe setzt die Trendstudienreihe 'Bank & Zukunft' für das Jahr 2016 fort. Sie zeigt Entwicklung der politischen, marktlichen und operativen Entwicklungen des Bankenmarktes und deren Einfluss auf Banken im deutschen Markt auf und leitet Hinweise für die strategische und operative Entwicklung von Banken ab. Die empirische Markterhebung wurde unter der wissenschaftlichen Leitung des Fraunhofer IAO durchgeführt. Dabei werden allgemeine Markttrends, Entwicklungen, Herausforderungen und Maßnahmen von Banken für das Jahr 2016 erhoben und analysiert. Die Untersuchung umfasst die Bereiche 'allgemeine Entwicklungen im Bankenmarkt', 'Trendmanagement', 'Kundenmanagement', 'Vertriebsmanagement', 'Produkt- und Dienstleistungsmanagement', 'Organisation und Prozessmanagement' sowie den 'Einsatz von IT' in Banken. Darüber hinaus bietet die Studie einen Ausblick hinsichtlich zukünftiger Entwicklungen und der zu erwartenden Strukturveränderungen im Bankenmarkt in den kommenden fünf Jahren.
Editore: IGI Global, 2010
ISBN 10: 1616928891ISBN 13: 9781616928896
Da: Zubal-Books, Since 1961, Cleveland, OH, U.S.A.
Libro
Condizione: New. 350 pp., hardcover, BRAND NEW!! - If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country.
Editore: Business Science Reference, 2010
ISBN 10: 1616928891ISBN 13: 9781616928896
Da: Basi6 International, Irving, TX, U.S.A.
Libro
Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Editore: Business Science Reference, 2010
ISBN 10: 1616928891ISBN 13: 9781616928896
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
Libro
Condizione: New.
Editore: IGI Global, 2010
ISBN 10: 1616928891ISBN 13: 9781616928896
Da: Mispah books, Redhill, SURRE, Regno Unito
Libro
Hardcover. Condizione: Like New. Like New. book.
Editore: Business Science Reference, 2010
ISBN 10: 1616928891ISBN 13: 9781616928896
Da: Ria Christie Collections, Uxbridge, Regno Unito
Libro Print on Demand
Condizione: New. PRINT ON DEMAND Book; New; Fast Shipping from the UK. No. book.
Editore: IGI Global, 2011
ISBN 10: 1616928891ISBN 13: 9781616928896
Da: PBShop.store US, Wood Dale, IL, U.S.A.
Libro Print on Demand
HRD. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Editore: Business Science Reference, 2010
ISBN 10: 1616928891ISBN 13: 9781616928896
Da: moluna, Greven, Germania
Libro Print on Demand
Gebunden. Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Examines IT service quality management to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with implementation and practic.
Editore: IGI Global, 2011
ISBN 10: 1616928891ISBN 13: 9781616928896
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
Libro Print on Demand
HRD. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Editore: IGI Global, 2010
ISBN 10: 1616928891ISBN 13: 9781616928896
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
Libro Print on Demand
Hardback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Editore: Business Science Reference, 2010
ISBN 10: 1616928891ISBN 13: 9781616928896
Da: AHA-BUCH GmbH, Einbeck, Germania
Libro Print on Demand
Buch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Modern business processes rely heavily on IT services. In spite of this growing dependency, as well as the rise of customer expectations for performance and quality of IT services, very little research has been done on the topic of IT service quality management. Quality Management for IT Services: Perspectives on Business and Process Performance aims to close this knowledge gap and to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with practical implementation solutions, this book gives both scientists and practical experts insight into the different facets of IT service quality management.