paperback. Condizione: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date :2013-08-01 Pages: 251 Language: Chinese Publisher: Tsinghua University Press hotel service quality management colleges tourism textbook series tourism enterprises job training textbook series tourist hotel operations and services according to the characteristics of . combined with the international tourist hotel service quality management development in the new situation . according to the workflow tourist hotel services and vocational job skills requirements . a comprehe.Four Satisfaction guaranteed,or money back.