Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 4,61
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.
EUR 1,19
Quantità: 2 disponibili
Aggiungi al carrelloCondizione: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.
Da: Better World Books Ltd, Dunfermline, Regno Unito
EUR 5,43
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
EUR 11,71
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
EUR 4,26
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
Da: Sharehousegoods, Colgate, WI, U.S.A.
Condizione: New. Fast Shipping - Safe and Secure Mailer - Our goal is to deliver a better item than what you are hoping for! If not we will make it right!
Da: Simply Read Books, Boat Of Garten, Regno Unito
Prima edizione
EUR 3,50
Quantità: 1 disponibili
Aggiungi al carrelloSoft cover. Condizione: Very Good. 1st Edition. 1996 Oak Tree Press first edition paperback; very good copy, appears unread, inscribed by author inside front cover; UK dealer, immediate dispatch.
Da: Ammareal, Morangis, Francia
EUR 5,84
Quantità: 1 disponibili
Aggiungi al carrelloSoftcover. Condizione: Très bon. Ancien livre de bibliothèque avec équipements. Edition 1999. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1999. Ammareal gives back up to 15% of this item's net price to charity organizations.
Lingua: Inglese
Editore: Oak Tree Press, Ireland, Cork, 2000
ISBN 10: 186076164X ISBN 13: 9781860761645
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 25,25
Quantità: 3 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you "famous for service"! The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Da: Better World Books Ltd, Dunfermline, Regno Unito
EUR 23,67
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Ships from the UK. Used book that is in clean, average condition without any missing pages.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 32,38
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 34,73
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
EUR 35,12
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
EUR 32,61
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: California Books, Miami, FL, U.S.A.
EUR 36,29
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 38,57
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: Greener Books, London, Regno Unito
EUR 23,00
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 29,90
Quantità: 1 disponibili
Aggiungi al carrelloPaperback / softback. Condizione: New. New copy - Usually dispatched within 2 working days.
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Prima edizione
EUR 36,90
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. 2019. 1st Edition. Paperback. . . . . .
Da: Majestic Books, Hounslow, Regno Unito
EUR 43,40
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New.
Paperback or Softback. Condizione: New. Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management. Book.
Da: Chiron Media, Wallingford, Regno Unito
EUR 34,37
Quantità: 1 disponibili
Aggiungi al carrellopaperback. Condizione: New.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 34,95
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Kennys Bookstore, Olney, MD, U.S.A.
EUR 45,34
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. 2019. 1st Edition. Paperback. . . . . . Books ship from the US and Ireland.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 40,70
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Da: Chiron Media, Wallingford, Regno Unito
EUR 37,98
Quantità: Più di 20 disponibili
Aggiungi al carrellopaperback. Condizione: New.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 41,43
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: Revaluation Books, Exeter, Regno Unito
EUR 48,38
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 247 pages. 9.25x6.25x0.75 inches. In Stock.
Paperback. Condizione: New. In shrink wrap. Looks like an interesting title!
EUR 36,30
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.