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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Condizione: Very Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Business Expert Press Pub Date: 4/15/2016 Binding: Paperback Pages: 186 Reprint edition.
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Condizione: Fair. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] [ Water Damage: SLIGHT, doesn't affect use ] Publisher: Business Expert Press Pub Date: 4/15/2016 Binding: Paperback Pages: 186 Reprint edition.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Da: Half Price Books Inc., Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
Da: Half Price Books Inc., Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Lingua: Inglese
Editore: Wiley & Sons, Incorporated, John, 2000
ISBN 10: 0787953105 ISBN 13: 9780787953102
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Used book that is in clean, average condition without any missing pages.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Lingua: Inglese
Editore: Wiley & Sons, Incorporated, John, 2000
ISBN 10: 0787953105 ISBN 13: 9780787953102
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
Da: The Maryland Book Bank, Baltimore, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Prima edizione
hardcover. Condizione: Very Good. 1st Edition. Used - Very Good.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Da: MusicMagpie, Stockport, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 4,18
EUR 6,29 shipping
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. 1747958613. 5/23/2025 12:03:33 AM.
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Conjoint Measurement : Methods and Applications
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. 3rd. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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hardcover. Condizione: New.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Da: Equipment for Living, Aliquippa, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: new.
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Service Innovation
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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Service Innovation
Da: One Planet Books, Columbia, MO, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Like New. Ships in a BOX from Central Missouri! Like Brand NEW. No tears, highlighting or writing because it's never been used! May have minor shelf wear. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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EUR 19,25
Spedizione gratuita
Spedito in U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
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Service Innovation
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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Service Innovation
Da: Textbooks_Source, Columbia, MO, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: New. Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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Service Innovation
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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Service Innovation (Hardback or Cased Book)
Lingua: Inglese
Editore: Business Expert Press 4/15/2016, 2016
ISBN 10: 163742373X ISBN 13: 9781637423738
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardback or Cased Book. Condizione: New. Service Innovation. Book.
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Service Innovation
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Unread book in perfect condition.
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EUR 25,37
Spedizione gratuita
Spedito in U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
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Service Innovation
Da: Rarewaves.com USA, London, LONDO, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 25,49
Spedizione gratuita
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees.The questions posed in the book are:(1) How is it growing?(2)What are these new service innovations?(3)What are the drivers?(4)How can organizations work with service innovations in a structured way?The book views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, we develop a model of service innovation and develop guidelines for what is required from the organizational perspective; how should an organization view its customers in order to be successful, what does a service development process look like, and how to transform an organization that has a product focus to a service or solution provider.Despite the heightened focus on service in society, most models and theories of innovation are based on that the norm is a physical good. We believe that the norm is actually experiential and service based. This book addresses this mismatch of theory and practice for the benefit of those who are seeking to understand, teach, and practice service innovation.
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Service Innovation
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Unread book in perfect condition.
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Service Innovation
Lingua: Inglese
Editore: MP-BEP Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 22,36
EUR 4,77 shipping
Spedito da Regno Unito a U.S.A.Quantità: 15 disponibili
Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
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Competing in a Service Economy : How to Create a Competitive Advantage Through Service Development and Innovation
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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Competing in a Service Economy : How to Create a Competitive Advantage Through Service Development and Innovation
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Unread book in perfect condition.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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Service Innovation
Da: Revaluation Books, Exeter, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 22,31
EUR 11,46 shipping
Spedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 174 pages. 9.00x6.25x0.50 inches. In Stock.
