jeannette woodward (115 risultati)

Paperback. Condizione: Good. 1. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported.

Condizione: Good. Used book that is in clean, average condition without any missing pages.

Paperback. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.5.

Condizione: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Condizione: As New. Like New condition. A near perfect copy that may have very minor cosmetic defects.

Condizione: New. 2011. 0th Edition. Paperback. New.

Condizione: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Condizione: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Soft Cover. Condizione: Very Good+. Instructor's Edition, 2nd Printing. Slightly edgeworn, used stamp with price stamped on fep, 272 pages.

Condizione: As New. Unread book in perfect condition.

Soft cover. Condizione: Very Good. No Jacket. Pages are clean and unmarked. Cover edges and corners are unmarred. Binding is tight. 87pp.

Condizione: New. In.

Condizione: New. pp. 254.

Condizione: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Paperback. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.2.

Condizione: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.

Hardbound. Condizione: As New. New. Contents Introduction. 1. Why bookstores are so appealing. 2. Comparing libraries and bookstores. 3. Focusing on the bottom line. 4. Valuing customer service. 5. Identifying customer needs. 6. When the system crashes using technology to enhance not defeat the library. 7. One library one goal establishing clear priorities. 8. What's all this about ambience. 9. The art of display. 10. Finding their way the importance of signage. 11. Marketing our wares. 12. Creating promotional materials. 13. Serving the library's e patrons. 14. Generating publicity for the library. 15. Food and drink in the library. 16. Finding the time and the money. Conclusion. Index. Why it is that today's book superstores enjoy overwhelming success while library attendance is lagging. The answer is in customer service. Libraries and librarians offer many precious resources but their efforts are for nothing if the service goes unused. Creating the customer driven library provides a ready solution to this shortfall by offering libraries solid information and how to tips on showcasing the library to patrons and enticing them to take advantage. Expert author Jeannette Woodward offers a wealth of ways for libraries to take service driven cues from the retail world. Using the bookstores as a model library pointing out the ways in which libraries fall short in attracting and serving customers. Advice on improving customer service and making sure the library looks (and smells) attractive to users is based on concrete examples from real life libraries and bookstores that center their operations around the customers. Find out which library interior will encourage library users to return again and again and which will send them running for exits. Readers will learn techniques for overhauling their library's interior to create an accessible customer friendly space along with low cost alternatives to big budget publicity. Step by step instructions on creating cost efficient marketing campaign and customer centered library websites will help you tailor library services to specific customer needs while savvy ideas on reviving your library using the talents and resources of your staff and your patrons will ensure on going community participation. By understanding the unique service needs of your community you can better prepare to meet those needs. This essential guide brings you the tips and tricks of the bookstore trade to create your own customer friendly library. Library directors administrators trustees and all community focused staff will welcome the practical enthusiastic guidance offered here. 234 pp.

Condizione: New. Usually dispatch in 4/5 days --- Pages: 239 --- Editora: ALMEDINA --- Sinopse: Encontrar emprego depois dos 50 apresenta-lhe as ferramentas de que precisa para obter o emprego que ambiciona. Quando se tem 50 ou 60 anos, o mercado de trabalho é um campo de batalha, onde as suas capacidades e experiência não lhe trazem qualquer vantagem. Existem testemunhos de muitos que foram recusados em entrevistas para empregos para os quais estavam altamente qualificados. Por isso, tem de estar bem preparado antes de entrar nesta guerra! Já passou o tempo em que as pessoas se reformavam automaticamente aos 60 ou 65 anos. Hoje, muitos ainda estão activos aos 60, 70 e até 80 anos e não pretendem reformar-se tão cedo. Cada vez mais, ao chegarem a uma certa idade escolhem novas carreiras que se ajustam às suas qualidades ou interesses particulares. Também poderá vir a ser a pessoa certa para determinado emprego, mas vai ter que o provar. Para tal, precisa de saber o quê (e quem) está acima de si e como vencê-los. Repleto de informação sobre a escrita de CV e desenvolvimento de competências, este livro vai mostrar-lhe o caminho para o sucesso na mudança de carreira depois dos 50. Depois de Encontrar emprego depois dos 50, esta colecção contará com os seguintes títulos: - Lidar com um chefe difícil (Abril) - Vencer no emprego (Julho) - De que cor é o seu pára-quedas? (Setembro).