Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Condizione: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Da: HPB-Red, Dallas, TX, U.S.A.
Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Da: Evergreen Goodwill, Seattle, WA, U.S.A.
paperback. Condizione: Good.
Da: Bookoutlet1, Easley, SC, U.S.A.
Condizione: Very Good. Great shape! Has a publisher remainder mark. paperback Used - Very Good 2018.
Da: Bookoutlet1, Easley, SC, U.S.A.
Condizione: Good. Book is readable with typical wear and creases. Has a publisher remainder mark. paperback Used - Good 2018.
EUR 4,21
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. 1748439752. 5/28/2025 1:42:32 PM.
EUR 1,42
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
EUR 4,57
Quantità: 2 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
EUR 36,17
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: New. We think we know services - not a day goes by without using them - until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been 'designed', the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail - often in unexpected ways. This book reveals the surprising design of services - their internal structure or 'DNA' - through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.
Lingua: Inglese
Editore: BIS Publishers B.V., Amsterdam, 2018
ISBN 10: 906369489X ISBN 13: 9789063694890
Da: Grand Eagle Retail, Bensenville, IL, U.S.A.
Paperback. Condizione: new. Paperback. Services are such integral parts of the daily life of individuals and organisations that a day without paying for or providing them is inconceivable. They come in so many different shapes and sizes , we have difficulty defining them let alone designing them properly. So what?The universe of services is expanding faster than ever, and along with it new modes of failure arise, exposing us to unexpected costs and risks. Even the simplest of services are dynamic and complex in the way supply meets demand to fulfill a promise. Therefore, when they fail to meet expectations despite the human-centeredness of their design, we are surprised. That s often because their design is superficial. This book is about having new eyes and new perspectives for understanding and exploring the universe of services with a certain kind of curiosity and imagination. By grasping their realities, and deepening our understanding of what services really are, what they could be, and why they even exist, we can broaden the possibilities in their design.With drawings, symbols and one extraordinary word, this book introduces the basis of a design language for services. Anyone can learn this language, with a little bit of curiosity, imagination, and quiet time. You do not need a degree in economics, biology, or computer science. We think we know services not a day goes by without using them until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed, the qualities of their designs are more important than ever, given how much more we depend on them. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
EUR 30,20
Quantità: 5 disponibili
Aggiungi al carrelloCondizione: new.
Paperback. Condizione: New. We think we know services - not a day goes by without using them - until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been 'designed', the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail - often in unexpected ways. This book reveals the surprising design of services - their internal structure or 'DNA' - through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.
Da: medimops, Berlin, Germania
EUR 26,37
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
EUR 34,06
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. 2018. Paperback. . . . . .
EUR 43,65
Quantità: 1 disponibili
Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Da: Kennys Bookstore, Olney, MD, U.S.A.
Condizione: New. 2018. Paperback. . . . . . Books ship from the US and Ireland.
Da: Revaluation Books, Exeter, Regno Unito
EUR 37,75
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 1st edition. 239 pages. French language. 9.25x6.75x0.75 inches. In Stock.
Da: BUCHSERVICE / ANTIQUARIAT Lars Lutzer, Wahlstedt, Germania
EUR 36,99
Quantità: 1 disponibili
Aggiungi al carrelloSoftcover. Condizione: gut. 2007. Service StrategyOffice of Government Commerce Itil Majid Iqbal Michael Nieves ITIL Service Lifecycle Market Spaces Service Definitions Value Creation Value Capture Value Networks Service Assets Business Service Management Demand Patterns Service Level P In englischer Sprache. 276 pages. 27,6 x 21,4 x 1,6 cm.
Lingua: Inglese
Editore: BIS Publishers|Laurence King Publishing, 2018
ISBN 10: 906369489X ISBN 13: 9789063694890
Da: moluna, Greven, Germania
EUR 34,31
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. We think we know services - not a day goes by without using them - until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed , the qualities of their designs are more important.
Paperback. Condizione: New. We think we know services - not a day goes by without using them - until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been 'designed', the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail - often in unexpected ways. This book reveals the surprising design of services - their internal structure or 'DNA' - through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.
Lingua: Inglese
Editore: BIS Publishers B.V., Amsterdam, 2018
ISBN 10: 906369489X ISBN 13: 9789063694890
Da: AussieBookSeller, Truganina, VIC, Australia
EUR 67,18
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: new. Paperback. Services are such integral parts of the daily life of individuals and organisations that a day without paying for or providing them is inconceivable. They come in so many different shapes and sizes , we have difficulty defining them let alone designing them properly. So what?The universe of services is expanding faster than ever, and along with it new modes of failure arise, exposing us to unexpected costs and risks. Even the simplest of services are dynamic and complex in the way supply meets demand to fulfill a promise. Therefore, when they fail to meet expectations despite the human-centeredness of their design, we are surprised. That s often because their design is superficial. This book is about having new eyes and new perspectives for understanding and exploring the universe of services with a certain kind of curiosity and imagination. By grasping their realities, and deepening our understanding of what services really are, what they could be, and why they even exist, we can broaden the possibilities in their design.With drawings, symbols and one extraordinary word, this book introduces the basis of a design language for services. Anyone can learn this language, with a little bit of curiosity, imagination, and quiet time. You do not need a degree in economics, biology, or computer science. We think we know services not a day goes by without using them until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed, the qualities of their designs are more important than ever, given how much more we depend on them. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
Lingua: Inglese
Editore: BIS Publishers, Laurence King Publishing, 2018
ISBN 10: 906369489X ISBN 13: 9789063694890
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 42,66
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Neuware - Services are such integral parts of the daily lifeof individuals and organisations that a day withoutpaying for or providing them is inconceivable.They come in so many different 'shapesand sizes', we have difficulty defining them letalone designing them properly. So what This book is about having new eyes and newperspectives for understanding and exploringservices with a certain kind of curiosity andimagination. By grasping their realities, anddeepening our understanding of what servicesreally are, what they could be, and why theyeven exist, we can broaden the possibilities intheir design.With drawings and symbols this book introducesthe basis of a design language for services.Anyone can learn this language, with a littl.
EUR 34,78
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: New. We think we know services - not a day goes by without using them - until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been 'designed', the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail - often in unexpected ways. This book reveals the surprising design of services - their internal structure or 'DNA' - through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2012
ISBN 10: 3847375601 ISBN 13: 9783847375609
Da: moluna, Greven, Germania
EUR 41,67
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Iqbal Syed TanveerDr. Syed Tanveer Iqbal Ph.D Biochemistry, University of Kashmir, Srinagar Research Associate I, Department of Biotechnology,Government of India. Dr Khalid Majid Fazili, Associate Professor, Department of Biotechno.