hardcover. Condizione: Fair.
Da: Used Book Company, Egg Harbor Township, NJ, U.S.A.
Condizione: good. Shows moderate signs of wear and previous use. Can include notes highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material such as toys, access code, dvds, etc.
Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
Condizione: very_good. Pages are clean with no markings. May show minor signs of wear or cosmetic defects marks, cuts, bends, or scuffs on the cover, spine, pages, or dust jacket. May have remainder marks on edges.
Condizione: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!
Condizione: acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.
Condizione: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
Lingua: Inglese
Editore: Grand Central Publishing (edition 1), 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Da: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condizione: Good. 1. With dust jacket. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.
Condizione: Very Good. Signed Copy . Very Good dust jacket. Inscribed by author Joseph Michellion front endpage.
Condizione: Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
paperback. Condizione: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Lingua: Inglese
Editore: Second River Healthcare & McGraw Hill, 1633
ISBN 10: 0071780459 ISBN 13: 9780071780452
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Lingua: Inglese
Editore: Second River Healthcare & McGraw Hill, 1633
ISBN 10: 0071780459 ISBN 13: 9780071780452
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: good. Signs of wear and consistent use.
Da: 8trax Media, Mansfield, MA, U.S.A.
Prima edizione
Condizione: Like New. Great shape- pages are unmarked and sharp.Has a remainder mark. Hardcover Used - Like New Ships fast! 20041st Edition.
hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Lingua: Inglese
Editore: McGraw-Hill Education - Europe, United States, 2008
ISBN 10: 0071548335 ISBN 13: 9780071548335
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 2,10
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customersEmpowering employees by treating them with the utmost respectAnticipating customers' unexpressed needs and concernsDeveloping and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Da: Ocean Books, Dacula, GA, U.S.A.
Paperback. Condizione: As New. Nice book. Minor shelf wear.
Paperback. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Lingua: Inglese
Editore: Hyperion August 4, 2004, New York, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Da: Mountain Gull Trading Company, Lake Hopatcong, NJ, U.S.A.
Prima edizione Copia autografata
Hardcover. Condizione: Like-New. Condizione sovraccoperta: Like-New. 158 Pages. Stated First Edition, but from the number line, probably First Edition, 5th printing. Signed by one author on the first page inside the front cover. Dust jacket is Not price-clipped. This is a book full of business development insights, tips, and advice intended to help transform a business into a "world-famous" one. The dust jacket and the interior book are both in Like-New condition and thus have no visible detriments, distractions, or extraneous markings (other than one author's signature) throughout and the book's sewn-in bindings remain tight and sound. If you order this wonderful book from us, it will be carefully wrapped up, padded, and then boxed and sent right away to you and will come with our unlimited appreciation for your interest and your order. First Edition; Fifth Printing; Signed by Author.
Da: Mooney's bookstore, Den Helder, Paesi Bassi
EUR 26,54
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very good.
Da: Sigrun Wuertele buchgenie_de, Altenburg, Germania
EUR 9,99
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Sehr gut - gebraucht. Gebundene Ausgabe Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe McGraw-Hill Professional , 2006 , The Starbucks Experience. 5 Principles for Turning Ordinary Into Extraordinary, PhD Michelli, Joseph, 0071477845, BU376192.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 36,38
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
EUR 25,87
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 234 pages. Arabic language. 8.47x5.70x0.59 inches. In Stock.
hardcover. Condizione: New. In shrink wrap. Looks like an interesting title!
Lingua: Inglese
Editore: McGraw-Hill Education - Europe, 2015
ISBN 10: 007180630X ISBN 13: 9780071806305
Da: moluna, Greven, Germania
EUR 42,31
Quantità: 2 disponibili
Aggiungi al carrelloGebunden. Condizione: New. Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through .
Da: BennettBooksLtd, Los Angeles, CA, U.S.A.
paperback. Condizione: New. In shrink wrap. Looks like an interesting title!
Da: Buchpark, Trebbin, Germania
EUR 14,36
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Hervorragend. Zustand: Hervorragend | Seiten: 288 | Sprache: Englisch | Produktart: Bücher | From business guru Joseph Michelli¿the leadership lessons needed to thrive beyond the greatest business crisis in modern historyCOVID-19 has disrupted business and life in ways we never imagined. Within days of the outbreak, Joseph Michelli-the world-renowned business expert who has cracked the leadership codes of Starbucks, Airbnb, Mercedes-Benz USA, and many other top companies-went to work. He contacted 140+ senior leaders at major companies about their specific challenges and how they were meeting them-getting raw yet thoughtful real-time insights into a crisis that will define an entire generation of leaders. The result is Stronger Through Adversity. In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes-Set the Foundation, Build Connections, Move with Purpose, and Harness Change-Stronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic. You'll get invaluable insights into crisis management, keeping employees and customers safe, maintaining a culture of engagement, and rapidly innovating. Applying powerful leadership methods used by Microsoft, Starbucks, Google, DHL, Target, Verizon, Kohl's, Marriott, and many others, you'll seize and hold the competitive edge in your industry. Whether you run a Fortune 500 company, own a small business, or manage a department or team-this is your moment. Stronger Through Adversity delivers everything you need to prosper-to lead your people to an unprecedented recovery, to weather the toughest challenges your business faces from the pandemic and beyond, and to thrive in all storms, large and small.