ronald frasier (2 risultati)

Paperback. Condizione: Very Good. O'Gorman, Kieron (illustratore). The book as light edge wear, and faint rubbing. Otherwise, it is clean, crisp, and unmarked.

Hardcover. Condizione: Very good. Condizione sovraccoperta: Very good. Richard Frasier (author photograph) (illustratore). The format is approximately 5.5 inches by 8.7f inches. x, [2], 177, [3] pages. Autographed by the author sticker on the front of the DJ. Signed by the author on the title page. Previous owners bookplate on fep. Author's ephemera laid in. The author is a Speaker, Author, and Humorist Ron Culberson's mission is to change the workplace culture so that organizations are more productive and staff are more content. That's the philosophy behind "Do it Well. Make it Fun." The author is a Social Worker, Manager, Leader, EMT and Firefighter. Ron Culberson began his career by serving people at the end of their lives as a home care social worker at Hospice of Northern Virginia. After several years, he became Manager of Counseling Services where he ultimately supervised a large department of social workers, chaplains, and bereavement counselors. Ron's goal was to develop an excellent department of clinicians and to encourage his staff to find balance in the serious work they were doing. Ron eventually became the Director of Quality Service, a senior management position. After being trained at the Institute for Healthcare Improvement, he developed and managed the first quality improvement and customer service program for Hospice of Northern Virginia. This program was instrumental in training staff in customer service, implementing a process improvement program, and preparing the organization for accreditation. According the Bell Curve, most people are average. But who wants average? Would you want an average car mechanic, an average meal, or worse yet, an average brain surgeon? Didn't think so. But you don't have to settle for average when success is only two steps away. Based on the idea that excellence is the key to success in most aspects of life and death (in a pre-death kind of way)--Do It Well. Make It Fun. is a refreshing take on taking excellence to new heights. In this entertaining, practical guide Ron provides an easy-to-implement two-step process that will lead to greater success in your career and your life: (1) Do it Well, and (2) Make it Fun. By applying this formula, you'll learn how to spice up boring meetings, relax in stressful situations, neutralize interoffice conflict, add zest to dull relationships, make project management a bit more enjoyable--and more. Drawing from life observations and experiences, Ron shares hilarious anecdotes and serious lessons he has learned from his years as a social worker, middle manager, and senior leader. Ron's simple suggestions will help you take life fun day at a time to revitalize your routines, your relationships, and to achieve greater success. First Edition [Stated], First Printing [Stated].