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Edizione InternazionaleService Operations Management: Improving Service Delivery (4th Edition)
Da: booksdeck, Westlake Village, CA, U.S.A.
Valutazione del venditore 4 su 5 stelle
Softcover. Condizione: New. Brand new book. International edition printed overseas but with similar contents as compared to the US edition. Same day shipping with tracking.
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Service Operations Management: Improving Service Delivery
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 3,28
EUR 6,39 per la spedizione da Regno Unito a U.S.A.Quantità: 5 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Edizione Internazionale
Service Operations Management: Improving Service Delivery
Da: booksdeck, Westlake Village, CA, U.S.A.
Valutazione del venditore 4 su 5 stelle
Softcover. Condizione: New. Brand new book. International edition printed overseas but with similar contents as compared to the US edition. Same day shipping with tracking.
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Johnston: Service Ops Management_p4
Editore: Pearson
ISBN 10: 0273740482 ISBN 13: 9780273740483
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Johnston: Service Ops Management_p4
Editore: Pearson
ISBN 10: 0273740482 ISBN 13: 9780273740483
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Johnston: Service Ops Management_p4
Editore: Pearson
ISBN 10: 0273740482 ISBN 13: 9780273740483
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Service Operations Management: Improving Service Delivery (5th US Edition)
Da: SellOnline2020, PLAISTOW, NH, U.S.A.
Valutazione del venditore 5 su 5 stelle
Soft cover. Condizione: New. 5th or later Edition. Brand New textbook. Ship from Multiple Locations, including Asia , Hong Kong ,Taiwan , US or Canada depend on stock location.
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Service Operations Management: Improving Service Delivery
Da: BooksRun, Philadelphia, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. 5. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.
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Service Operations Management 5E
Da: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
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Service Operations Management 6 ed
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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Condizione: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
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Service Operations Management
Da: Books Puddle, New York, NY, U.S.A.
Valutazione del venditore 4 su 5 stelle
Condizione: New.
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Service Operations Management 6 ed
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Unread book in perfect condition.
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Service Operations Management
Da: Majestic Books, Hounslow, Regno Unito
Valutazione del venditore 4 su 5 stelle
EUR 85,03
EUR 7,41 per la spedizione da Regno Unito a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloCondizione: New.
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Service Operations Management: Improving Service Delivery
Da: libreriauniversitaria.it, Occhiobello, RO, Italia
Valutazione del venditore 4 su 5 stelle
EUR 74,09
EUR 17,95 per la spedizione da Italia a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloCondizione: NEW.
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Service Operations Management
Da: Biblios, Frankfurt am main, HESSE, Germania
Valutazione del venditore 5 su 5 stelle
EUR 87,97
EUR 9,95 per la spedizione da Germania a U.S.A.Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New.
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Service Operations Management 6 ed
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 88,46
EUR 17,10 per la spedizione da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
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Service Operations Management
Da: Ria Christie Collections, Uxbridge, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 92,05
EUR 13,66 per la spedizione da Regno Unito a U.S.A.Quantità: 5 disponibili
Aggiungi al carrelloCondizione: New. In.
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Service Operations Management 6 ed
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 90,99
EUR 17,10 per la spedizione da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
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Service Operations Management
Da: Majestic Books, Hounslow, Regno Unito
Valutazione del venditore 4 su 5 stelle
EUR 107,70
EUR 7,41 per la spedizione da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New.
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Service Operations Management
Da: Books Puddle, New York, NY, U.S.A.
Valutazione del venditore 4 su 5 stelle
Condizione: New.
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Service Operations Management
Da: Revaluation Books, Exeter, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 106,11
EUR 14,25 per la spedizione da Regno Unito a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 664 pages. 6.44x0.67x8.78 inches. In Stock.
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Service Operations Management
Editore: Pearson Education Limited, GB, 2025
ISBN 10: 1292739096 ISBN 13: 9781292739090
Lingua: Inglese
Da: Rarewaves.com USA, London, LONDO, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 126,98
Gratis per la spedizione da Regno Unito a U.S.A.Quantità: 11 disponibili
Aggiungi al carrelloPaperback. Condizione: New. 6. Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theories to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges. This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations. Key features: Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and moreEnd-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understandingA focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studiesMajor updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations "The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world." Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham "A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers" Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University "Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application". Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy and Medical Sciences, University of Bradford Author Biographies Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the I.
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Service Operations Management: Improving Service Delivery
Da: Revaluation Books, Exeter, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 145,52
EUR 17,10 per la spedizione da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 5th edition. 640 pages. 13.58x7.72x1.02 inches. In Stock.
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Service Operations Management: Improving Service Delivery
Da: DeckleEdge LLC, Albuquerque, NM, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: new.
-
Service Operations Management
Editore: Pearson Education Limited, GB, 2025
ISBN 10: 1292739096 ISBN 13: 9781292739090
Lingua: Inglese
Da: Rarewaves.com UK, London, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 114,75
EUR 74,12 per la spedizione da Regno Unito a U.S.A.Quantità: 11 disponibili
Aggiungi al carrelloPaperback. Condizione: New. 6. Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theories to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges. This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations. Key features: Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and moreEnd-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understandingA focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studiesMajor updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations "The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world." Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham "A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers" Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University "Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application". Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy and Medical Sciences, University of Bradford Author Biographies Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the I.
