Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: Jenson Books Inc, Logan, UT, U.S.A.
hardcover. Condizione: VeryGood. A well-cared-for item that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. Item works perfectly. Pages are intact and not marred by notes or highlighting. The spine is undamaged.
Editore: Harvard Business Review Press (edition ), 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condizione: Good. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: SecondSale, Montgomery, IL, U.S.A.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Condizione: acceptable. Book may contain some writing, highlighting, and or cover damage. Shipped fast and reliably!.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.2.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.15.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.2.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.2.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.2.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: Blue Vase Books, Interlochen, MI, U.S.A.
Condizione: Good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: Book Deals, Tucson, AZ, U.S.A.
Condizione: Good. Good condition. This is the average used book, that has all pages or leaves present, but may include writing. Book may be ex-library with stamps and stickers. 1.1.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: Better World Books: West, Reno, NV, U.S.A.
Condizione: Good. Used book that is in clean, average condition without any missing pages.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: Better World Books: West, Reno, NV, U.S.A.
Condizione: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: HPB-Red, Dallas, TX, U.S.A.
Hardcover. Condizione: Acceptable. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority!.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: HPB-Red, Dallas, TX, U.S.A.
Hardcover. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: Ergodebooks, Houston, TX, U.S.A.
Hardcover. Condizione: Good. Business Models for Transforming Customer RelationshipsWhat if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships--while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost?This is the promise of a connected strategy. New forms of connectivity--involving frequent, low-friction, customized interactions--mean that companies can now anticipate customer needs as they arise, or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency.In this book, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, Connected Strategy identifies the four pathways--respond-to-desire, curated offering, coach behavior, and automatic execution--for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies.Whether you're trying to revitalize strategy in an established company or disrupt an industry as a startup, this book will help you: Reshape your connections with your customers Find new ways to connect with existing suppliers while also activating new sources of capacity Create the right revenue model Make the best technology choices to support your strategyIntegrating rich examples, how-to advice, and practical tools in the form of "workshop chapters" throughout, this book is the ultimate resource for creating competitive advantage through connected relationships with your customers and redefined connections in your industry.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: HPB Inc., Dallas, TX, U.S.A.
Hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: HPB-Diamond, Dallas, TX, U.S.A.
Hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: HPB-Emerald, Dallas, TX, U.S.A.
hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: 369 Bookstore _[~ 369 Pyramid Inc ~]_, Dover, DE, U.S.A.
Hardcover. Condizione: Good. Business Models for Transforming Customer RelationshipsWhat if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships--while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost?This is the promise of a connected strategy. New forms of connectivity--involving frequent, low-friction, customized interactions--mean that companies can now anticipate customer needs as they arise, or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency.In this book, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, Connected Strategy identifies the four pathways--respond-to-desire, curated offering, coach behavior, and automatic execution--for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies.Whether you're trying to revitalize strategy in an established company or disrupt an industry as a startup, this book will help you: Reshape your connections with your customers Find new ways to connect with existing suppliers while also activating new sources of capacity Create the right revenue model Make the best technology choices to support your strategyIntegrating rich examples, how-to advice, and practical tools in the form of "workshop chapters" throughout, this book is the ultimate resource for creating competitive advantage through connected relationships with your customers and redefined connections in your industry.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: KuleliBooks, Phoenix, AZ, U.S.A.
Condizione: New. Fast Shipping - Safe and secure Mailer.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
Condizione: VeryGood. Most items will be dispatched the same or the next working day.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: Big Bill's Books, Wimberley, TX, U.S.A.
Hardcover. Condizione: new. Brand New Copy.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Hardcover. Condizione: new. New. Fast Shipping and good customer service.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: Books Unplugged, Amherst, NY, U.S.A.
Condizione: New. Buy with confidence! Book is in new, never-used condition 1.1.
Editore: Harvard Business Review Press 5/21/2019, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Hardback or Cased Book. Condizione: New. Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage 1.1. Book.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: GoldBooks, Denver, CO, U.S.A.
Hardcover. Condizione: very good. Very Good Copy. Customer Service Guaranteed.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: Lakeside Books, Benton Harbor, MI, U.S.A.
Condizione: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!.
Editore: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Da: Toscana Books, AUSTIN, TX, U.S.A.
Hardcover. Condizione: very good. Purchase pre-owned books for prompt service and customer satisfaction.