Condizione: New.
Lingua: Inglese
Editore: Wiley & Sons, Incorporated, John, 2012
ISBN 10: 1118156307 ISBN 13: 9781118156308
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
paperback. Condizione: Very Good. Condizione sovraccoperta: no dustcover as issued. Lightly used cover, text and pages clean and unmarked, slight cover wearI ship Worldwide from Puerto Rico, USA.Listing Includes Books Image . Please email me if you need to see more pictures! The orders are processed promptly, carefully packaged and shipped within 1 day of purchase. PLEASE NOTE! if you need the book quickly, please Purchase Priority Shipping. Media will not show updates in mail confirmation till reaches continental U.S.
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
EUR 27,71
Quantità: 15 disponibili
Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Condizione: Good. SIGNED BY THE AUTHOR A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or limited small stickers. Book may have a remainder mark or be a price cutter.
Soft cover. Condizione: Fine. Pages are clean and unmarked. Binding it tight. Cover shows very slight edge wear.
Lingua: Inglese
Editore: O'Reilly Media, Incorporated, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Lingua: Inglese
Editore: O'Reilly Media, Incorporated, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Used book that is in clean, average condition without any missing pages.
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: Isle Books, Layton, UT, U.S.A.
paperback. Condizione: Good. good condition, pages are clean and free of markings, light wear to corners and edges, has dust jacket where applicable, ships same or next business day.
Paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Da: Lady BookHouse, Belmont, MA, U.S.A.
paperback. Condizione: As New. This book is in near-perfect condition, showing minimal signs of use. It has clean, crisp pages with no markings or highlighting, and the spine and cover are intact without any creases or wear. This book appears as if it has been barely touched and is virtually indistinguishable from a brand new book. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: New.
Da: INDOO, Avenel, NJ, U.S.A.
EUR 27,56
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Brand New.
Condizione: As New. Unread book in perfect condition.
Condizione: New.
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Paperback or Softback. Condizione: New. This Is Service Design Doing: Applying Service Design Thinking in the Real World. Book.
Condizione: As New. Unread book in perfect condition.
Da: INDOO, Avenel, NJ, U.S.A.
EUR 30,42
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread copy in mint condition.
Da: INDOO, Avenel, NJ, U.S.A.
EUR 30,51
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Brand New.
Lingua: Inglese
Editore: John Wiley & Sons Inc, New York, 2012
ISBN 10: 1118156307 ISBN 13: 9781118156308
Da: Grand Eagle Retail, Bensenville, IL, U.S.A.
Prima edizione
Paperback. Condizione: new. Paperback. How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design. This Is Service Design Thinking combines the knowledge of twenty-three international authors and even more online contributors from the global service design community and is divided into three sections: Basics: outlines service design thinking along five basic principlesTools: describing a variety of tools and methods used in Service Design ThinkingCases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service Design At the end, a one-page "Customer Journey Canvas" is included, which can be used to quickly sketch any service on a single sheet of papercapturing different stakeholder concerns: e.g. customers, front-line staff and management. How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Da: Lakeside Books, Benton Harbor, MI, U.S.A.
Condizione: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
Da: bmyguest books, Toronto, ON, Canada
Prima edizione
EUR 21,23
Quantità: 1 disponibili
Aggiungi al carrelloSoft cover. Condizione: Very Good. 1st Edition. The Covers Are In Very Good Condition. Soft Cover,books are NOT signed. We will state signed at the description section. we confirm they are signed via email or stated in the description box. - Specializing in academic, collectiblle and historically significant, providing the utmost quality and customer service satisfaction. For any questions feel free to email us. Inscribed by Author(s).
Da: GCCebooks, Salinas, CA, U.S.A.
Condizione: Acceptable. The cover and pages show excessive wear and/or damage. Book edges have stains. There are curled pages. The book has a curled cover.
Lingua: Inglese
Editore: Wiley & Sons, Incorporated, John, 2012
ISBN 10: 1118156307 ISBN 13: 9781118156308
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Used book that is in clean, average condition without any missing pages.
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
Condizione: New.
Da: California Books, Miami, FL, U.S.A.
Condizione: New.
Condizione: As New. Unread book in perfect condition.
Da: Rarewaves.com USA, London, LONDO, Regno Unito
EUR 38,16
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking.
Lingua: Inglese
Editore: John Wiley and Sons Inc, US, 2012
ISBN 10: 1118156307 ISBN 13: 9781118156308
Da: Rarewaves USA, OSWEGO, IL, U.S.A.
Paperback. Condizione: New. How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design. This Is Service Design Thinking combines the knowledge of twenty-three international authors and even more online contributors from the global service design community and is divided into three sections: Basics: outlines service design thinking along five basic principlesTools: describing a variety of tools and methods used in Service Design ThinkingCases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service Design At the end, a one-page "Customer Journey Canvas" is included, which can be used to quickly sketch any service on a single sheet of paper-capturing different stakeholder concerns: e.g. customers, front-line staff and management.