Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Used book that is in clean, average condition without any missing pages.
Da: Greenworld Books, Arlington, TX, U.S.A.
Condizione: good. Fast Free Shipping â" Good condition book with a firm cover and clean, readable pages. Shows normal use, including some light wear or limited notes highlighting, yet remains a dependable copy overall. Supplemental items like CDs or access codes may not be included.
Condizione: Very Good. A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting. The spine remains undamaged. There are no stickers on book or rips in dust cover.
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Condizione: Very Good. paperback 100% of proceeds go to charity! May have signs of use, wear and minor cosmetic defects.
Da: HPB-Red, Dallas, TX, U.S.A.
paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Condizione: Very Good. hardcover 100% of proceeds go to charity! May have signs of use, wear and minor cosmetic defects.
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: HPB Inc., Dallas, TX, U.S.A.
paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New. Bush, John (illustratore).
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Bush, John (illustratore). Unread book in perfect condition.
paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
Condizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
Condizione: Very Good.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Da: Lakeside Books, Benton Harbor, MI, U.S.A.
Condizione: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
EUR 29,85
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
Condizione: New.
EUR 22,69
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New. pp. xvi + 205 Illus.
Condizione: New. pp. xvi + 205.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 19,26
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Bush, John (illustratore).
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 21,70
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Revaluation Books, Exeter, Regno Unito
EUR 26,66
Quantità: 2 disponibili
Aggiungi al carrelloHardcover. Condizione: Brand New. 1st edition. 224 pages. 9.25x6.25x1.00 inches. In Stock.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 20,98
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Bush, John (illustratore). Unread book in perfect condition.
EUR 40,40
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. The latest addition to the bestselling Knock Your Socks Off Service series, this book provides you with the practical tools and cost-effective training required to meet their customers' needs.Today's customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? Written in the same accessible and humorous style that made Delivering Knock Your Socks Off Service so popular, this companion guide takes the unique position of seeing things from the customer's perspective--providing a collection of fun, fast, and enlightening exercises to teach customer service managers and employees valuable ways to help their organizations provide top-notch service.In 101 Activities for Delivering Knock Your Socks Off Service, you'll discover how to create an action plan for improvement, reviewing topics such as:how to say no,empathy vs. sympathy,service recovery,listening,email and telephone skills,customers from hell,winning words and soothing phrases,and anticipating customer needs.This invaluable resource also gives you information on building reliability, customer feedback, keeping a stress log, and more. These simple but effective activities take only minutes, but deliver truly powerful, lasting results.