Editore: Nova Science Publishers, Incorporated, 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. UK ed. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Editore: Nova Publishers, New York, NY, U.S.A., 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: Book Dispensary, Concord, ON, Canada
Hardcover. Condizione: Very Good. ex-lib w/usual markings, VERY GOOD hardcover, no marks in text; a gently used copy. Ex-Library.
Editore: Nova Kroshka Books, 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: Irish Booksellers, Portland, ME, U.S.A.
Condizione: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Editore: Kadiköy Belediyesi Kültür Yayinlari, Istanbul, 2018
ISBN 10: 6058192722 ISBN 13: 9786058192720
Da: Istanbul Books, Istanbul, Turchia
Condizione: New. Editors: Translator: 144 pages.
Editore: Nova Science Pub Inc, 2008
ISBN 10: 1604560037 ISBN 13: 9781604560039
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Condizione: New. Brand New Original US Edition.We Ship to PO BOX Address also. EXPEDITED shipping option also available for faster delivery.This item may ship from the US or other locations in India depending on your location and availability.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: Basi6 International, Irving, TX, U.S.A.
Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Editore: Nova Science Pub Inc, 2008
ISBN 10: 1604560037 ISBN 13: 9781604560039
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: SMASS Sellers, IRVING, TX, U.S.A.
Condizione: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed. This item may ship from the US or our Overseas warehouse depending on your location and stock availability. We Ship to PO BOX Location also.
Editore: Nova Science Pub Inc, 2008
ISBN 10: 1604560037 ISBN 13: 9781604560039
Da: GreatBookPricesUK, Castle Donington, DERBY, Regno Unito
Condizione: New.
Editore: Nova Science Publishers Inc, 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: PBShop.store US, Wood Dale, IL, U.S.A.
HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: Nova Science Pub Inc, 2008
ISBN 10: 1604560037 ISBN 13: 9781604560039
Da: GreatBookPricesUK, Castle Donington, DERBY, Regno Unito
Condizione: As New. Unread book in perfect condition.
Editore: CABI 2016-05-27, Wallingford, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: Blackwell's, London, Regno Unito
hardback. Condizione: New. Language: ENG.
Editore: Nova Science Publishers Inc, 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: Books Puddle, New York, NY, U.S.A.
Condizione: New. pp. 216.
Editore: Nova Kroshka Books, 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Editore: Nova Kroshka Books, 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
Editore: Nova Science Publishers Inc, 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
Hardback. Condizione: New. New copy - Usually dispatched within 4 working days.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: Majestic Books, Hounslow, Regno Unito
Condizione: New. pp. 216.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: GreatBookPricesUK, Castle Donington, DERBY, Regno Unito
Condizione: New.
Editore: Nova Kroshka Books, 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: GreatBookPricesUK, Castle Donington, DERBY, Regno Unito
Condizione: New.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: CABI Publishing, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
Hardback. Condizione: New. New copy - Usually dispatched within 4 working days. This book addresses the complex question of combining preservation and consumption of heritage resources, reviewing the role of diverse actors and the institutional systems involved.
Editore: Cab Intl, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: Revaluation Books, Exeter, Regno Unito
Hardcover. Condizione: Brand New. 200 pages. 9.75x7.00x1.00 inches. In Stock.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: booksXpress, Bayonne, NJ, U.S.A.
Hardcover. Condizione: new.
Editore: Nova Kroshka Books, 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: GreatBookPricesUK, Castle Donington, DERBY, Regno Unito
Condizione: As New. Unread book in perfect condition.
Editore: Nova Science Publishers Inc, New York, 2008
ISBN 10: 1604560029 ISBN 13: 9781604560022
Da: CitiRetail, Stevenage, Regno Unito
Hardcover. Condizione: new. Hardcover. Effective Management of customer satisfaction and complaints is essential for organisations in terms of profitability and sustainability. This book details this subject. Organisations, successful in delivering a high level of customer satisfaction, tend to reap the benefits in the form of repeat patronage among existing customer and recruitment of new customers. Empirical and anecdotal evidence suggest that negligence of customer dissatisfaction and inevitable customer complaints might be costly. Research has shown that an unhappy customer will tell on average 9 other people about an unsatisfying experience. Ineffective handling of complaints increases frustration and dissatisfaction, reinforces negative consumer reactions and harms a company's reputation. Management of customer satisfaction particularly in service failure situations hinges largely on an understanding of the formation of satisfaction judgement, the scrutiny of triggers that cause varied customer behaviours in failure situations and devising of customer-driven recovery strategies that would yield preferred behaviours.In other words, that execution of customer satisfaction and handling of customer complaints depend heavily on actionable information (i.e., feedback gathered from valid and continuous measurement) should not be an overstatement. Thus, departing from the absence of a comprehensive treatment, this research based book attempts to fill the gap by addressing seven theoretically and managerially important issues. Effective management of customer satisfaction and complaints is essential for organisations in terms of profitability and sustainability. Ineffective handling of complaints increases frustration and dissatisfaction, reinforces negative consumer reactions and harms a company's reputation. This book addresses 7 theoretical and managerial issues. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: Ria Christie Collections, Uxbridge, Regno Unito
Condizione: New. In.
Editore: CABI, 2016
ISBN 10: 1780646771 ISBN 13: 9781780646770
Da: GreatBookPricesUK, Castle Donington, DERBY, Regno Unito
Condizione: As New. Unread book in perfect condition.