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Editore: Prentice Hall, 2010
ISBN 10: 0135063973ISBN 13: 9780135063972
Da: SecondSale, Montgomery, IL, U.S.A.
Libro
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Editore: Prentice Hall, 2010
ISBN 10: 0135063973ISBN 13: 9780135063972
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Libro
paperback. Condizione: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Editore: Pearson College Div, 2001
ISBN 10: 0130859591ISBN 13: 9780130859594
Libro
Condizione: Very Good. Very Good condition. 2nd edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Editore: Prentice Hall, 2010
ISBN 10: 0135063973ISBN 13: 9780135063972
Da: Goodwill, Brooklyn Park, MN, U.S.A.
Libro
paperback. Condizione: Acceptable. Corners are bent. Cover/Case has some rubbing and edgewear. Access codes, CD's, slipcovers and other accessories may not be included.
Editore: Prentice Hall, 2010
ISBN 10: 0135063973ISBN 13: 9780135063972
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Libro
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.1.
Editore: Prentice Hall, 2010
ISBN 10: 0135063973ISBN 13: 9780135063972
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Libro
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.1.
Editore: Prentice Hall, 2010
ISBN 10: 0135063973ISBN 13: 9780135063972
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Libro
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.1.
Editore: Prentice Hall, 2001
ISBN 10: 0130859591ISBN 13: 9780130859594
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Libro
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.9.
Editore: Prentice Hall, 2001
ISBN 10: 0130859591ISBN 13: 9780130859594
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Libro
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.9.
Editore: Pearson Education (US), United States, 2004
ISBN 10: 0131779966ISBN 13: 9780131779969
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Libro
Paperback. Condizione: Very Good. For undergraduate courses in Customer Service, Customer Relations, and Human Relations. Continuing the tradition as a best-seller, this book ties together the best information from trade books and textbooks, and then adds a clear and usable process for developing the kinds of skills, attitudes, and thinking patterns needed to win customer loyalty in any occupation. Students will be exposed to methods of improving customer loyalty through written messages, telephone techniques, and building websites. The third edition includes all forms of current technology to make this the most up-to-date text on the market. Also available from Paul Timm: Technology and Customer Service (ISBN: 0-13-098990-8) (copyright 2005). The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Editore: Prentice Hall, 2004
ISBN 10: 0131779966ISBN 13: 9780131779969
Libro
Condizione: Good. Good condition. 3rd edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Editore: Prentice Hall, 2004
ISBN 10: 0131779966ISBN 13: 9780131779969
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Libro
Paperback. Condizione: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.8.
Editore: Prentice Hall, 2004
ISBN 10: 0131779966ISBN 13: 9780131779969
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Libro
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.8.
Editore: Prentice Hall, 2007
ISBN 10: 0132236583ISBN 13: 9780132236584
Da: HPB-Red, Dallas, TX, U.S.A.
Libro
paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!.
Editore: Prentice Hall, 2007
ISBN 10: 0132236583ISBN 13: 9780132236584
Da: SecondSale, Montgomery, IL, U.S.A.
Libro
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Editore: Pearson (edition 6), 2013
ISBN 10: 0133056252ISBN 13: 9780133056259
Da: BooksRun, Philadelphia, PA, U.S.A.
Libro
Paperback. Condizione: Fair. 6. Heavy wear. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported.
Editore: Prentice Hall, 2007
ISBN 10: 0132236583ISBN 13: 9780132236584
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Libro
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.25.
Editore: Prentice Hall, 2010
ISBN 10: 0135063973ISBN 13: 9780135063972
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Libro
Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Editore: Pearson, 2013
ISBN 10: 0133056252ISBN 13: 9780133056259
Da: Indiana Book Company, Marion, IN, U.S.A.
Libro
Condizione: Acceptable. The spine/binding has been reinforced with book tape or binding glue. All pages intact. Ships same or next business day with delivery confirmation. Acceptable condition. Contains highlighting. Expedited shipping available.
Editore: Pearson, 2013
ISBN 10: 0133056252ISBN 13: 9780133056259
Da: HPB-Red, Dallas, TX, U.S.A.
Libro
Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!.
Editore: Pearson, 2013
ISBN 10: 0133056252ISBN 13: 9780133056259
Da: ZBK Books, Carlstadt, NJ, U.S.A.
Libro
Condizione: good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Editore: Prentice Hall, 2007
ISBN 10: 0132236583ISBN 13: 9780132236584
Da: medimops, Berlin, Germania
Libro
Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Editore: Pearson, 2013
ISBN 10: 0133056252ISBN 13: 9780133056259
Da: Solr Books, Skokie, IL, U.S.A.
Libro
Condizione: Acceptable. Cover has some wear, marks and water damage. Water damage in top right corner of book. Text is clean.
Editore: Prentice Hall, 2010
ISBN 10: 0135063973ISBN 13: 9780135063972
Da: Irish Booksellers, Portland, ME, U.S.A.
Libro
Condizione: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Editore: Pearson College Div, 2001
ISBN 10: 0130859591ISBN 13: 9780130859594
Da: Irish Booksellers, Portland, ME, U.S.A.
Libro
Condizione: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Editore: Prentice Hall PTR, 2001
ISBN 10: 0130859591ISBN 13: 9780130859594
Da: TextbookRush, Grandview Heights, OH, U.S.A.
Libro
Condizione: Good. Expedited orders RECEIVED in 1-5 business days within the United States. Orders ship SAME or NEXT business day. We proudly ship to APO/FPO addresses. 100% Satisfaction Guaranteed!.
Editore: Pearson (edition 6), 2013
ISBN 10: 0133056252ISBN 13: 9780133056259
Da: BooksRun, Philadelphia, PA, U.S.A.
Libro
Paperback. Condizione: Good. 6. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported.
Editore: Pearson, 2013
ISBN 10: 0133056252ISBN 13: 9780133056259
Da: Textbook Campus, Lexington, KY, U.S.A.
Libro
paperback. Condizione: Acceptable. Assume it may have one of the following conditions; Light water staining/damage, but not enough to affect the usage of the book, a cover that has been taped or repaired, repaired binding and/or highlighting and annotations throughout, but the book will get you through a term. If you are a picky buyer you probably want to look for a more expensive book. All of our books come with a 30 day, money back guarantee. Item does not include any supplemental items such as access codes, discs, etc. Order ships quickly!CS.
Editore: Prentice Hall, 2010
ISBN 10: 0135063973ISBN 13: 9780135063972
Da: Textbooks_Source, Columbia, MO, U.S.A.
Libro
paperback. Condizione: Good. 5th Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Editore: Prentice Hall, 2007
ISBN 10: 0132236583ISBN 13: 9780132236584
Da: CSG Onlinebuch GMBH, Darmstadt, Germania
Libro
Taschenbuch. Condizione: Gebraucht. Gebraucht - Gut Gepflegtes ehemaliges Bibliotheksexemplar mit den üblichen Kennzeichnungen (z.B. Barcode und Inventarisierungsnummer); in der Regel foliiert (Umschlag aus selbstklebender Folie). Zustand unter Berücksichtigung des Alters gut. Tagesaktueller, sicherer und weltweiter Versand. Wir liefern grundsätzlich mit beiliegender Rechnung. -For courses in Customer Service. Customer Service: Career Success in the Service Economy, 4e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition emphasizes the impact of customer loyalty on business growth and discusses how to measure a company's ration of promoters, or Net Promoter Score. Throughout the text, there is an emphasis on exceeding customer expectations and translating customer loyalty into personal and corporate success. 281 pp. Englisch.