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Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: SecondSale, Montgomery, IL, U.S.A.
Libro
Condizione: Acceptable. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: SecondSale, Montgomery, IL, U.S.A.
Libro
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Libro
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.35.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Libro
Hardcover. Condizione: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.35.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Libro
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.35.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Libro
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.35.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Libro
Hardcover. Condizione: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.35.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Libro
Hardcover. Condizione: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.35.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Libro
Hardcover. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.88.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Libro
Hardcover. Condizione: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.88.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Libro
Hardcover. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.88.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Libro
Hardcover. Condizione: Fair. No Jacket. Missing dust jacket; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 1.08.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Libro
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.35.
Editore: McGraw-Hill Companies, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Libro
Hardcover. Condizione: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.35.
Editore: McGraw-Hill Education (edition 1), 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: BooksRun, Philadelphia, PA, U.S.A.
Libro
Hardcover. Condizione: Very Good. 1. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported.
Editore: McGraw-Hill, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: Ergodebooks, Houston, TX, U.S.A.
Libro
Hardcover. Condizione: Used: Good.
Editore: McGraw-Hill Education (edition 1), 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: BooksRun, Philadelphia, PA, U.S.A.
Libro
Hardcover. Condizione: Good. 1. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported.
Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: One Planet Books, Columbia, MO, U.S.A.
Libro Prima edizione
hardcover. Condizione: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Editore: McGraw-Hill Education July 2008, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: R Bookmark, Youngtown, AZ, U.S.A.
Libro
Hardcover. Condizione: Used - Good.
Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: Books Unplugged, Amherst, NY, U.S.A.
Libro
Condizione: Good. Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within.
Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: Textbooks_Source, Columbia, MO, U.S.A.
Libro Prima edizione
hardcover. Condizione: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: Irish Booksellers, Portland, ME, U.S.A.
Libro
Condizione: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: TextbookRush, Grandview Heights, OH, U.S.A.
Libro
Condizione: Very Good. Ships SAME or NEXT business day. We Ship to APO/FPO addr. Choose EXPEDITED shipping and receive in 2-5 business days within the United States. See our member profile for customer support contact info. We have an easy return policy.
Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: Cloudrunner LLC, Minneapolis, MN, U.S.A.
Libro
Hardcover. Condizione: Like New. FALSE.
Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Libro
Condizione: As New. Like New condition. Like New dust jacket. A near perfect copy that may have very minor cosmetic defects.
Editore: McGraw-Hill Education - Europe, United States, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Libro
Paperback. Condizione: Good. Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customersEmpowering employees by treating them with the utmost respectAnticipating customers' unexpressed needs and concernsDeveloping and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.
Editore: McGraw-Hill Education - Europe, United States, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Libro
Paperback. Condizione: Very Good. Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customersEmpowering employees by treating them with the utmost respectAnticipating customers' unexpressed needs and concernsDeveloping and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Editore: McGraw Hill, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
Libro
Condizione: VeryGood. Most items will be dispatched the same or the next working day.
Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: booksXpress, Bayonne, NJ, U.S.A.
Libro
Hardcover. Condizione: new.
Editore: McGraw-Hill Education, 2008
ISBN 10: 0071548335ISBN 13: 9780071548335
Da: GreatBookPrices, Columbia, MD, U.S.A.
Libro
Condizione: As New. Unread book in perfect condition.