Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The biggest management challenge in the new millennium of liberalization and globalization for a business is to serve and maintain good relations with the king-The Customer. The process of developing a cooperative and collaborative relationship between the buyers and sellers is called Customer Relationship Management shortly called CRM. Ideally, CRM allows an organization to tailor its products and services to each customer's preferences. CRM 'may be used to create a personalized, one-to-one experience that will give the individual customer a sense of being cared for, thus opening up new marketing opportunities based on the preferences and history of the customer'. Croteau and Li point out 'CRM is a customer-focused business strategy that aims to increase customer satisfaction and customer loyalty by offering a more responsive and customized service to each customer'. 176 pp. Englisch. Codice articolo 9783330009547

Contatta il venditore

Compra nuovo

EUR 64,90

Convertire valuta

Spese di spedizione: EUR 23,00

Da: Germania a: U.S.A.

Destinazione, tempi e costi

Quantit�: 2 disponibili

Aggiungi al carrello

Immagini fornite dal venditore

A Study of Changing Trends in E-CRM of Indian Insurance Industry

Kamal Gulati

Editore: LAP LAMBERT Academic Publishing, 2016

ISBN 10: 3330009543 ISBN 13: 9783330009547

Nuovo Taschenbuch

Print on Demand

Da: AHA-BUCH GmbH, Einbeck, Germania

Valutazione del venditore 5 su 5 stelle

Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The biggest management challenge in the new millennium of liberalization and globalization for a business is to serve and maintain good relations with the king-The Customer. The process of developing a cooperative and collaborative relationship between the buyers and sellers is called Customer Relationship Management shortly called CRM. Ideally, CRM allows an organization to tailor its products and services to each customer's preferences. CRM 'may be used to create a personalized, one-to-one experience that will give the individual customer a sense of being cared for, thus opening up new marketing opportunities based on the preferences and history of the customer'. Croteau and Li point out 'CRM is a customer-focused business strategy that aims to increase customer satisfaction and customer loyalty by offering a more responsive and customized service to each customer'. Codice articolo 9783330009547

Contatta il venditore